Patient Recruiter Job at Mango5 – Call Centre & Medical Research Careers in South Africa
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| Call centre, Permanent, | 
| Job Title: | Patient Recruiter (PR) – Ref #: PR002 | 
|---|---|
| Location: | Mango5 | 
| Industry: | Call Centre / Medical Research | 
| Job Type: | Permanent | 
| Open Positions: | 7 | 
Are you passionate about helping people? Do you have experience in customer service, sales, or healthcare recruitment? Mango5 is hiring Patient Recruiters to support exciting medical research projects. This is a fantastic full-time opportunity in the call centre and healthcare support industry for those who enjoy speaking with people and making a real impact.
Why Join Mango5?
At Mango5, we pride ourselves on creating a dynamic and rewarding work environment. As a Patient Recruiter, you will be the bridge between potential participants and life-changing medical studies. This is your chance to work with a supportive team and build a meaningful career while helping advance healthcare.
Key Responsibilities of a Patient Recruiter
- Identify and recruit suitable participants for clinical trials and medical research studies.
 - Explain study details, benefits, and requirements to potential patients in a clear and friendly manner.
 - Attend and coordinate off-site recruitment events.
 - Maintain privacy and follow all compliance rules.
 - Work with the recruitment team to meet daily and weekly goals.
 
What You Need to Apply
- High school diploma or equivalent.
 - 1-2 years’ experience in sales, customer service, or BPO healthcare recruitment.
 - Strong verbal communication and relationship-building skills.
 - Ability to adapt in a fast-moving, team-based environment.
 - Knowledge of medical terms, HIPAA, or healthcare compliance is a bonus.
 
Work Schedule
- 45-hour work week
 - Shifts rotate between 3 PM and 3 AM
 - Flexible schedule (working days can include weekends)
 - Dynamic public holiday policy
 
Salary & Benefits
- Basic Salary: R12,500
 - Shift Allowance: R500
 - Commission: Up to R3,000
 - Anniversary Bonus
 - Medical Insurance (after 3 months)
 - Learning Portal Access
 - Emergency Assistance
 
Why This Role Matters
As a Patient Recruiter, you’ll help people access valuable healthcare opportunities through clinical studies. You’ll be part of a mission that contributes to scientific research, patient care, and medical breakthroughs. This is more than just a call centre job—it’s a career with purpose.
Apply Now to Join the Mango5 Family
If you’re ready to build a meaningful career and enjoy working in a team-oriented, supportive environment, apply today. We’re excited to meet people who are motivated, passionate, and eager to grow with us.
Due to a high number of applications, if you meet the requirements but don’t hear from us within 2 weeks, we’ll keep your CV in our database for future roles.
 





