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| Core Group Vacancies, Learnership, Internship, Cape Town, Western Cape, Retail, |
IT Support Learnership – iStore (Cape Town)
| Job Title: | IT Support Learnership – iStore (Cape Town) |
|---|---|
| Closing Date: | Not specified |
| Company: | Core Group – iStore |
| Location: | Cape Town, Western Cape, South Africa |
| Job Type: | Internship / Learnership |
| Industry: | Retail / Information Technology |
Job Overview
Core Group’s iStore in Cape Town is offering an exciting IT Support Learnership for passionate, tech-savvy individuals. This internship is ideal for those looking to gain hands-on technical support experience while working with world-class Apple products.
Responsibilities:
- Provide in-store and phone technical support to customers.
- Troubleshoot and solve hardware and software issues.
- Install and configure Apple hardware and software.
- Guide customers on how to use their Apple devices effectively.
- Keep accurate records of support tickets and repair processes.
- Collaborate with other technical team members to maintain service quality.
Minimum Requirements:
- Completed Matric (Grade 12).
- Completed A+ and N+ certification.
- Basic knowledge of computer hardware and software.
- Familiarity with Windows, macOS, and Linux operating systems.
- Basic understanding of networking protocols and systems.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and customer service skills.
Key Competencies:
- Learning agility and adaptability to new technologies.
- Analytical thinking and initiative.
- Attention to detail and accuracy in technical tasks.
- Effective time management and task prioritization.
- Professionalism in a fast-paced tech environment.
If you are driven by innovation, eager to grow your technical expertise, and want to be part of a vibrant retail tech team, apply now for the iStore IT Support Learnership in Cape Town.