Call Centre Collections Role Open at Accredited Resource Consulting Services

Accredited Resource Consulting Services is hiring a debt collector in Pretoria. Apply now for a full-time call centre role in banking collections.
Accredited Resource Consulting Services Vacancies,Call centre,Permanent,Pretoria,Gauteng,
Accredited Resource Consulting Services Vacancies, Call centre, Permanent, Pretoria, Gauteng,

Job Title: Debt Collector / Call Centre Agent
Closing Date: 2025-07-15
Job Type: Permanent
Job Reference: PTA001083
Industry: Legal
Location: Gauteng, Tshwane (Pretoria)
Salary: R7,000 – R10,000 Monthly Basic Plus Commission

Join Accredited Resource Consulting Services as a Debt Collector

Introduction

Are you a skilled call centre professional with experience in debt recovery? Accredited Resource Consulting Services is hiring a dedicated Debt Collector / Call Centre Agent for a full-time role in Lynnwood, Pretoria. This is your chance to work in the legal sector and manage key banking collections portfolios.

What the Job Is About

In this position, you'll handle inbound and outbound calls, focusing on recovering arrear payments from clients with home loans, credit cards, personal loans, and business accounts. You’ll negotiate payment terms, track commitments, and escalate accounts when legal action is needed.

Who Should Apply

This opportunity is best suited for professionals with 2–3 years of experience in a call centre, specifically within the banking or financial services sector. If you understand pre-legal collections and thrive in a goal-oriented environment, this role is for you.

Skills Requirements

  • Matric (Grade 12) is essential
  • Microsoft Office proficiency
  • Experience with systems such as CACS, DM11, Ghost Practice, LegalSuite, AJS, or Lexpro
  • Strong negotiation and customer service abilities
  • Clear and professional communication in English (additional languages are a plus)
  • Goal-driven and able to work under pressure

Benefits

  • Basic salary: R6,500 – R10,000 depending on experience
  • Monthly commission incentives
  • Medical aid and pension fund
  • Full-time hours: Monday to Friday

How to Apply

Prepare your CV highlighting your relevant call centre and banking collections experience. Include systems you've used and your success in meeting performance targets. Submit your application before 15 July 2025 to be considered.

Motivational Closing

Ready to take your career in collections to the next level? Accredited Resource Consulting Services offers a rewarding and challenging environment where your skills are valued. Apply now and become part of a professional team making a difference in the world of banking collections.



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