| Job Title: | Desktop Support Technician |
|---|---|
| Date: | Closing Date: October 30, 2025 |
| Location: | Randburg, South Africa |
| Employment Type: | Full-time |
| Company: | First National Bank (FNB) |
Desktop Support Technician Job at First National Bank (FNB) – Apply Now
Introduction
Are you an IT professional looking to advance your technical support career? The Desktop Support Technician role at First National Bank (FNB) could be your next big move. Based in Randburg, this full-time position gives you the chance to work in one of South Africa’s leading financial institutions, supporting cutting-edge technology and helping teams stay connected. At FNB, innovation meets purpose — and they’re seeking adaptable individuals ready to make an impact through exceptional service and technical expertise.
About the Role
As a Desktop Support Technician at FNB, you’ll play a key role in keeping the organisation’s IT infrastructure running smoothly. Your day-to-day responsibilities will include performing onsite hardware and software repairs, troubleshooting Windows 10 and Windows 11 issues, and managing peripheral devices such as printers and mobile devices. You’ll ensure all desktop environments meet security and performance standards, with special focus on maintaining antivirus protection, system patches, and device configurations.
You’ll also provide responsive support for business users, working closely with internal stakeholders and project teams to deliver effective IT solutions within defined SLAs. From Office 365 and Intune to audio-visual and conferencing systems, your work will ensure seamless digital collaboration across the bank.
Who Should Apply
This position is ideal for someone who enjoys solving technical problems and thrives in a fast-paced environment. If you’re detail-oriented, customer-focused, and passionate about helping others with their technology, FNB wants to hear from you.
The ideal candidate will have hands-on experience in desktop support, preferably within a corporate or banking environment. You should feel comfortable handling both hardware and software challenges and enjoy working collaboratively with other IT professionals. Strong interpersonal and communication skills are a must, as you’ll be engaging directly with end-users and senior stakeholders.
Skills & Requirements
To succeed as an FNB Desktop Support Technician, you’ll need a solid foundation in IT systems and problem-solving. The following skills and experience are essential:
- Proficiency in troubleshooting Windows 10/11 operating systems
- Experience with Microsoft Office 365 and Intune management
- Knowledge of video and audio conferencing systems
- Ability to perform hardware and peripheral updates and repairs
- Understanding of data protection and antivirus best practices
- Strong time management and multitasking abilities
- Excellent written and verbal communication skills
Additional certifications in A+, N+, or Microsoft technologies will be advantageous. A positive, proactive attitude and a drive for continuous learning are also key traits that FNB values in its team members.
Benefits
Working at First National Bank is more than just a job — it’s an opportunity to grow in a forward-thinking environment that values creativity, curiosity, and collaboration. FNB is committed to employee development, offering training programs, mentorship opportunities, and access to the latest technology tools.
As part of the FirstRand Group, FNB offers competitive compensation, inclusive workplace culture, and advancement opportunities. Employees also benefit from a culture that encourages innovation and rewards initiative. The company’s Employment Equity Plan ensures a fair and supportive environment for all, including individuals with disabilities.
How to Apply
If you’re ready to take the next step in your IT career, applying for this role is simple. Visit the official FNB Careers page and search for requisition ID R41968. Complete the online application form and submit your updated CV before October 30, 2025.
Be sure to include details of your technical experience, certifications, and examples of how you’ve successfully supported end-users or implemented IT solutions in past roles. Early submission is encouraged, as applications will not be accepted after the closing date.
Closing Thoughts
The Desktop Support Technician role at FNB offers a unique opportunity to blend technical expertise with customer service excellence. It’s perfect for someone who enjoys problem-solving, teamwork, and contributing to the success of a respected financial brand. If you’re passionate about technology and driven to make a difference, this position could be your gateway to a rewarding IT career with one of South Africa’s leading banks. Don’t wait — apply today and take the next step toward a brighter professional future.
Deadline to apply: October 30, 2025
Apply Now
