| Job Title: | Call Centre Service Agent (Temp) |
|---|---|
| Date: | 03 November 2025 – 28 February 2026 |
| Location: | Port Elizabeth (Gqeberha), Eastern Cape, South Africa |
| Salary: | Market related (No benefits) |
| Company: | Hire Power |
| Employment Type: | Temporary Contract |
| Industry: | Admin, Office & Support / Call Centre |
Call Centre Service Agent (Temp) Opportunity at Hire Power – Port Elizabeth
Hire Power is seeking an enthusiastic, well-spoken, and professional Call Centre Service Agent (Temp) to join its client’s leading healthcare business in Port Elizabeth (Gqeberha). This temporary contract runs until 28 February 2026 and offers a fantastic opportunity for recent matriculants or graduates looking to gain real-world experience in customer service, client engagement, and business communication. If you’re exploring Hire Power careers, Hire Power vacancies, or Hire Power jobs that offer growth, skill-building, and exposure in a professional environment, this opportunity is ideal for you.
About the Role
The Call Centre Service Agent role is designed for individuals who thrive in dynamic, fast-paced environments and enjoy helping others. You’ll serve as the first point of contact for clients and intermediaries, managing inbound calls, emails, and walk-in queries. As part of a dedicated support team, you’ll ensure that every client interaction is handled efficiently, professionally, and in line with company standards. This role not only builds communication and problem-solving skills but also provides insight into the healthcare and customer service industries, offering a valuable stepping stone for young professionals entering the workforce.
Who Should Apply
This position is perfect for recent matriculants (Class of 2024/2025) or new graduates with strong interpersonal and communication skills. Candidates should be reliable, energetic, and eager to learn. Applicants who are passionate about delivering excellent service, solving customer problems, and building professional experience are encouraged to apply. Whether you’re starting your first job or aiming to grow your administrative skills, this role offers a supportive environment to gain practical exposure while contributing meaningfully to client satisfaction. Individuals looking for Hire Power careers or Hire Power jobs in the Eastern Cape will find this role an excellent entry point.
Skills & Requirements
- National Senior Certificate (diploma or bachelor’s pass) with at least 50% in English and Maths Literacy or Mathematics
- Relevant tertiary qualification in health or business (diploma or degree) advantageous
- Proficiency in MS Word, Excel, and Outlook
- Strong verbal and written communication skills
- Professional, confident, and customer-focused attitude
- Ability to manage multiple tasks efficiently and meet service-level deadlines
- Positive, can-do mindset with the ability to work independently and in a team
Key Responsibilities
- Engage with clients via calls, emails, and in-person interactions to resolve queries
- Take ownership of complaints and ensure timely resolution within service standards
- Provide accurate information and assist clients with documentation as needed
- Capture and update client information in internal systems accurately
- Complete administrative and reporting tasks within agreed timelines
- Adhere to compliance and quality assurance standards
- Escalate client issues to relevant departments when required
- Contribute to improving processes and enhancing the client experience
- Build and maintain professional relationships with clients and stakeholders
Benefits of Joining Hire Power
Joining Hire Power as a temporary Call Centre Service Agent provides more than just short-term employment—it’s an opportunity to develop a career foundation in customer service and administration. You’ll gain exposure to industry-leading service practices, professional communication, and customer relationship management. The experience you acquire during this contract will help strengthen your resume and enhance your employability for future Hire Power vacancies or similar roles across industries. Although the role does not include additional benefits, the hands-on experience and mentorship you receive are invaluable for career development.
How to Apply
Interested candidates should prepare a detailed CV that includes academic achievements and any previous customer service experience. Submit your application via the official APPLY button before 14 November 2025. CVs sent directly via email will not be considered. Applicants must be prepared to complete an online assessment and undergo background verification checks. If you haven’t received feedback within two weeks after submission, please consider your application unsuccessful. Don’t miss this chance to start your professional journey with Hire Power—apply today!
Closing Thoughts
The Call Centre Service Agent (Temp) position at Hire Power offers motivated young individuals a gateway into the corporate world, combining skill development with meaningful customer interaction. Whether you’re a recent matriculant or graduate, this temporary contract provides valuable work exposure and the opportunity to grow your career confidence in a professional, service-oriented environment. Take the next step in your journey by applying today and exploring what Hire Power careers have to offer in the Eastern Cape.
