Shop Assistant Jobs at Phakisa Holdings – Your Next Career Move
| Job Title: | Shop Assistant |
|---|---|
| Date: | 2025-11-11 |
| Location: | Cape Town International Airport & OR Tambo Airport (Eastern Suburbs) |
| Salary: | Negotiable |
| Company: | Phakisa Holdings |
| Employment Type: | Temporary |
| Industry: | Sales & Marketing / Airport Retail |
Introduction
If you are searching for Shop Assistant jobs with real growth potential and hands-on retail experience, Phakisa Holdings offers an excellent opportunity at both Cape Town International Airport and OR Tambo Airport. These roles are ideal for energetic, service-driven individuals who enjoy working in a fast-paced environment and want to be part of a well-known employer with strong operational standards. As airport retail continues to expand, so do opportunities within Phakisa Holdings careers, giving job seekers a chance to work in dynamic retail locations that operate seven days a week. Whether you are building your retail career or expanding your knowledge of airport operations, these temporary roles present a valuable stepping stone. With rotational shifts, daily customer interaction, and exposure to travellers from around the world, applicants can look forward to an engaging and rewarding work experience. This article breaks down everything you need to know—from role expectations to requirements and how to apply for these exciting Phakisa Holdings vacancies.
About the Role
The Shop Assistant position at Phakisa Holdings plays a vital part in ensuring smooth day-to-day retail operations within airport shops and kiosks. Working hours vary based on roster and location, with shop hours running from 07h00 to 23h00 and kiosks from 04h00 to 21h00. Because airports operate continuously, these roles require flexibility, including weekends and public holidays. As a Shop Assistant, you will assist customers, process transactions, handle cash and card payments, and ensure products are well displayed throughout the day. Maintaining a clean and organised retail space is critical, especially in high-traffic airport areas, and your contribution helps uphold the company’s standards of excellence. The role also includes assisting with receiving stock, unpacking goods, monitoring inventory levels, and supporting supervisors where necessary. This mix of responsibilities ensures variety in your daily tasks and offers valuable experience for anyone pursuing long-term Phakisa Holdings jobs or broader retail careers.
Key Duties You Will Handle Daily
- Offering friendly, attentive customer service to all shoppers.
- Handling cash, card payments, and general sales transactions accurately.
- Maintaining neat, attractive product displays across the store or kiosk.
- Supporting stock control by reporting shortages and assisting with deliveries.
- Keeping the retail environment clean, organised, and welcoming.
- Actively contributing to team sales and service goals.
Who Should Apply
This role is perfect for individuals who enjoy interacting with people, thrive under pressure, and want a job that keeps them active and engaged throughout the day. Phakisa Holdings is looking for candidates who genuinely care about customer service and can maintain professionalism even during busy airport rush hours. If you have previous retail experience, especially in high-volume environments, you will feel right at home in this position. Airport retail experience is considered a strong advantage due to the unique demands of the environment. Beyond experience, the company values positive energy, reliability, and a willingness to be part of a team. These roles are an excellent fit for job seekers exploring opportunities within Phakisa Holdings careers and those hoping to grow within airport retail operations. If you are comfortable working flexible hours and enjoy a fast-paced setting, you are likely an ideal match.
Skills & Requirements
To qualify for these Shop Assistant positions, candidates must meet the basic requirements set by Phakisa Holdings. A completed Matric (Grade 12) or equivalent is essential, ensuring you can confidently manage sales transactions and communication tasks. Experience plays a significant role, with Cape Town positions requiring 2–3 years of retail experience and OR Tambo positions accepting 1–2 years. Strong communication skills, confidence in customer interaction, and the ability to stay organised in a busy environment are crucial. Because shifts may begin early or end late, having your own reliable transport is beneficial. The company also emphasizes personal presentation, punctuality, and a professional attitude. These qualities ensure that you uphold the high standards expected in airport retail spaces. Altogether, these requirements help identify candidates who are dependable, detail-oriented, and ready to contribute to Phakisa Holdings vacancies in a meaningful way.
Essential Qualities
- Matric or equivalent qualification.
- 1–3 years of retail experience depending on location.
- Strong, approachable communication style.
- Professional appearance and positive customer-focused mindset.
- Ability to work shifts, weekends, and public holidays.
- Reliable transport recommended due to early and late shifts.
Benefits
While the role is temporary, working as a Shop Assistant at Phakisa Holdings offers several advantages that make it a worthwhile opportunity. First, it provides exposure to airport retail—a sector known for its fast pace and high customer volumes, which helps strengthen your skills quickly. Employees can expect a supportive team environment, clear job expectations, and opportunities to learn through hands-on experience. Because airports operate long hours, you gain flexibility in scheduling and the chance to prove your reliability to a well-established employer. This experience is valuable for building your CV, especially if you’re pursuing long-term retail or customer service roles. Phakisa Holdings is known for maintaining high service standards, making your time in the role a strong addition when exploring other Phakisa Holdings jobs or broader roles in the industry. The negotiable salary offering adds another layer of opportunity, depending on experience and availability.
How to Apply
Applying for these Shop Assistant roles is straightforward. Interested candidates should prepare a clear and updated CV highlighting their retail experience, customer service skills, and availability for shift work. Make sure your contact details are correct, as airport-based roles often require quick communication for interview scheduling. Once your CV is ready, reach out to the listed Phakisa Holdings recruiter, Louisa, who manages applications for both the Cape Town International Airport and OR Tambo Airport positions. When contacting the recruiter, specify the location you prefer and confirm your availability for shift work. This shows professionalism and speeds up the application process. These opportunities are temporary, so applying early increases your chances of securing a spot among the available Phakisa Holdings vacancies.
Closing Thoughts
Phakisa Holdings continues to offer strong employment opportunities for individuals seeking dynamic, customer-focused work environments. These Shop Assistant positions are ideal for anyone who wants to grow within the retail sector, gain exposure to airport operations, and contribute to a hardworking and supportive team. With flexible shifts, diverse responsibilities, and daily interaction with international travellers, this role helps you strengthen skills that will serve you throughout your career. If you’re motivated, reliable, and ready for a busy but rewarding work experience, now is the perfect time to explore available Phakisa Holdings careers and submit your application. Opportunities like these move quickly—take the leap and apply today.
