| Job Title: | IT Services Specialist: Online Trading |
|---|---|
| Company: | Sanlam Group – Sanlam Private Wealth |
| Location: | Tygervalley, Western Cape, South Africa |
| Closing Date: | 14 November 2025 |
| Employment Type: | Permanent / Full-time |
Sanlam Careers – IT Services Specialist: Online Trading
Company Overview
Sanlam Private Wealth is a leading provider of customised investment portfolios for high-net-worth clients, charitable institutions, trusts, and corporate entities. With assets under management exceeding R240 billion, Sanlam offers integrated wealth management solutions including equities, retirement portfolios, offshore investments, fiduciary and tax services, equity-backed finance, and global stockbroking services. The company operates in South Africa, Africa, and India, forming part of the diversified Sanlam Group.
Role Overview
The IT Services Specialist: Online Trading supports Sanlam’s online trading platform, providing client IT support, website development, system management, and general administrative assistance. This role is ideal for IT professionals who are highly organized, numerically inclined, and have an interest in finance and stockbroking environments.
Key Responsibilities
Client Service
- Assist clients with account setup, access, and troubleshooting of online trading platforms.
- Reset passwords, provide technical support via phone or email, and conduct end-user training.
- Provide order management advice and act as technical consultant for all online trading clients.
Website Development & Maintenance
- Update website content using FTP and CMS systems.
- Develop new webpages and make changes to existing web content.
- Assist with queries relating to website functionality.
IT Systems Management
- Basic understanding of Microsoft .Net for minor changes or troubleshooting.
- Generate ad hoc reports using SQL and monitor daily data files for portfolio and cash values.
- Manage client access on iTrade, upload corporate actions, and monitor online trading systems.
- Provide 1st and 2nd line technical support, test web content, monitor JSE prices, and ensure security compliance.
- Assist internal users with training and ad hoc support.
Administrative Assistance
- Support the admin team when required.
Qualifications & Experience
- Bachelor’s degree in IT or industry-related qualification.
- Proficiency in Transact-SQL and exposure to web development/web frameworks.
- JSE Dealers Exam or commitment to obtain.
- Previous IT helpdesk experience is an advantage.
- Fluency in Afrikaans is beneficial.
Skills & Personal Attributes
- Strong numerical and analytical orientation.
- Highly organized, detail-oriented, and customer-focused.
- Ability to perform under pressure, showing resilience and confidence.
- Proactive problem-solving, learning agility, assertiveness, and ownership of results.
- Excellent interpersonal, communication, and listening skills.
Why Join Sanlam?
Sanlam is committed to helping employees build successful careers. The company offers growth opportunities across its various clusters, including Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, MiWay, and the Group Office. The Group is dedicated to transformation, diversity, and creating an inclusive workplace.
How to Apply
Interested candidates should submit a detailed CV via the Sanlam careers portal on or before 14 November 2025. Shortlisting begins after the closing date, and only candidates contacted within two weeks after this date should consider their application successful.
Conclusion
The IT Services Specialist: Online Trading role is ideal for IT professionals with an interest in finance and stockbroking. This position offers the chance to work in a high-energy environment, develop technical skills, and contribute to Sanlam’s innovative online trading solutions.
Apply Now
