| Job Title: | Systems and Support Analyst |
|---|---|
| Date: | 21 November 2025 |
| Location: | Johannesburg |
| Salary: | Competitive / Market Related |
| Company: | First National Bank (FNB) |
| Employment Type: | Full-time |
Join First National Bank as a Systems and Support Analyst
Introduction
First National Bank (FNB) is offering an exciting opportunity for technically curious and people-oriented professionals to join their IT Operations team as a Systems and Support Analyst. This role is perfect for candidates who enjoy working with containerized environments like OpenShift and Kubernetes, and want to be part of a dynamic, collaborative workplace. FNB is known for its innovative IT practices, making this an ideal position for those who wish to grow their career while contributing to critical business operations. If you are passionate about troubleshooting, supporting platform users, and working with modern DevOps tools, this role could be your next big career move.
About the Role
The Systems and Support Analyst will be responsible for ensuring smooth operations of business-critical applications and automated processes. Acting as the first line of support, you will help users navigate platform-related queries, monitor orchestration workflows, manage CI/CD pipelines, and maintain scheduled jobs. Your collaboration with development teams will include assisting with code reviews, troubleshooting application and infrastructure issues, and enhancing scripts for automation tasks. Additionally, documenting common issues and contributing to internal knowledge bases will help foster a culture of continuous improvement within the IT Operations team.
Who Should Apply
This role is designed for professionals who thrive in fast-paced environments and enjoy problem-solving. Ideal candidates are self-motivated, detail-oriented, and able to work both independently and collaboratively. Strong communication and interpersonal skills are crucial, as supporting platform users effectively is a major aspect of the position. A proactive mindset, willingness to learn, and a genuine interest in modern DevOps tools and practices will ensure success in this role. Those looking to develop their technical skills further while contributing to a major financial institution should consider applying.
Skills & Requirements
Successful candidates should have hands-on experience supporting applications in OpenShift or Kubernetes environments. Familiarity with Camunda or other BPM/orchestration tools is a plus, as is experience with CI/CD tools like Bamboo. Proficiency in command-line interfaces (CLI) is essential, while working knowledge of Git-based version control, Python, SQL, and Bash scripting is highly beneficial. Exposure to cloud platforms such as Azure and AWS, monitoring tools like Prometheus or Grafana, and familiarity with Agile and ITIL methodologies will strengthen your application. Additional experience with Java debugging and reporting tools such as Power BI is an advantage. Above all, strong interpersonal skills and a willingness to learn and grow within the role are critical.
Benefits
FNB offers a collaborative and innovative work environment with opportunities for career growth and continuous learning. As a Systems and Support Analyst, you will work with modern DevOps tools and gain valuable hands-on experience with containerized environments. The bank also provides competitive compensation packages, exposure to cutting-edge technologies, and a culture that supports personal and professional development. Being part of a respected financial institution like FNB also allows you to build a strong professional network and access numerous internal learning and development resources. The emphasis on teamwork and continuous improvement ensures a fulfilling and rewarding career path.
How to Apply
Interested candidates should submit their applications before 21 November 2025. Ensure that your application highlights relevant experience with OpenShift, Kubernetes, automation tools, and DevOps practices. Include examples of problem-solving skills, collaboration, and technical proficiency. Applications for FNB careers, FNB vacancies, or FNB jobs can be submitted via the official First National Bank recruitment portal. Make sure to provide all required documentation and clearly articulate how your skills align with the Systems and Support Analyst role. Early submission is recommended to avoid missing the closing date.
Closing Thoughts
Joining First National Bank as a Systems and Support Analyst is a unique opportunity to grow your technical skills while contributing to critical IT operations. The role is ideal for proactive, detail-oriented individuals who thrive in a collaborative and fast-paced environment. With opportunities to work with modern DevOps tools, cloud platforms, and advanced automation, this position offers both personal and professional growth. Don’t miss the chance to be part of a respected financial institution that values innovation, reliability, and continuous improvement. Apply today and take the next step in your IT career with FNB.
