Senior Clerk: Claims – AVBOB
| Job Title: | Senior Clerk: Claims |
|---|---|
| Posted Date: | 08 December 2025 |
| Closing Date: | Date Not Specified |
| Location: | Centurion, South Africa |
| Salary: | Market Related |
| Company: | AVBOB |
| Employment Type: | Permanent |
Introduction
If you’re looking for an opportunity to grow within a trusted organisation, the Senior Clerk: Claims position at AVBOB may be an excellent next step. AVBOB is known across South Africa for its long-standing reputation, strong values, and commitment to people. This role is ideal for candidates who are skilled in detailed administrative work and passionate about delivering accurate, high-quality service.
As one of South Africa’s most established mutual assurance societies, AVBOB offers a stable environment, making this role attractive for professionals exploring AVBOB careers, AVBOB vacancies, or AVBOB jobs that provide meaningful work and consistent career development. With the claims department playing a crucial role in supporting policyholders and beneficiaries during sensitive moments, this position offers both responsibility and purpose, especially for individuals with experience in life insurance or claims processing jobs.
About the Role
The Senior Clerk: Claims role is positioned at the heart of the organisation’s daily claims operations. You will be responsible for receiving claims, preparing the necessary documentation, and ensuring accuracy at every stage of the process. This includes verifying policy information, reviewing premium and claim history, and determining whether a claim qualifies for cover.
You will also handle client enquiries and correspondence, manage claim-related documents, request missing information, and prepare claims for review by an underwriter. A typical day may involve compiling claim quotations, sending communication to branches and clients, processing payments, and ensuring that all claims are completed within the required timelines. Because AVBOB emphasises efficiency and integrity in its claims department, your role will be central to maintaining smooth operations and supporting the organisation’s high customer service standards.
Who Should Apply
This opportunity is well-suited to individuals who are naturally detail-oriented, organised, and comfortable handling sensitive documentation. Applicants with life insurance experience—especially those who have processed death claims—will find themselves well-aligned with the role’s expectations.
The ideal candidate is someone who can work independently while also collaborating with multiple departments. You must be confident interacting with clients, underwriters, and internal teams, making this role perfect for those who enjoy structured administrative work paired with client engagement. Individuals exploring AVBOB careers, particularly in claims, policy jobs, or skilled administrative work, will appreciate the stability and professional environment this position offers. If you enjoy problem-solving, managing detailed files, and upholding accuracy across your tasks, you may thrive in this role.
Skills & Requirements
The position requires applicants to have completed Matric and possess 2 to 3 years of experience within the life insurance sector, specifically dealing with death claims. This background is crucial due to the specialised nature of claim assessments and the need for precise information review.
You should also be familiar with administrative processes, correspondence handling, and working with policy documentation. Strong communication skills—both verbal and written—are essential, as you will be interacting with clients, branches, and supervisors regularly. The role requires excellent time management skills, as many tasks must be completed daily or within strict timelines. If you have previously worked in a payments job, clerk job, or claims clerk jobs environment, you may already have many of the skills needed for this position.
Benefits
While the job listing indicates a market-related salary, the benefits of working at AVBOB go far beyond compensation. AVBOB is deeply committed to employee development and is known for cultivating a supportive environment where excellent performance is recognised and rewarded. Joining AVBOB means becoming part of a well-established company that prioritises both its staff and its policyholders.
This is a great opportunity for professionals looking for long-term stability, development programmes, and a company culture rooted in strong values. Many individuals looking for AVBOB jobs or AVBOB vacancies are drawn to the organisation because of its reputation for fairness, internal growth opportunities, and meaningful work that positively impacts families across the country.
How to Apply
The application process is straightforward. Since the job listing does not provide a direct email address or link, you should scroll to the bottom of the job post where the official Apply Now button is located. By clicking that button, you will be taken to the AVBOB job site or application portal where you can upload your CV and complete the required steps.
Before applying, ensure that your CV clearly highlights your experience with claims processing, policy administration, and handling client correspondence. Emphasise any experience in skilled administrative roles, payments processes, or claims-related work. This will help you stand out as a strong candidate for this AVBOB careers opportunity.
Closing Thoughts
The Senior Clerk: Claims role at AVBOB offers an excellent opportunity for professionals hoping to build a stable and fulfilling career within a respected South African organisation. If you have the required experience and enjoy working in a structured environment that values precision, teamwork, and service excellence, this may be the perfect next step for you.
Whether you’re exploring AVBOB jobs, searching for AVBOB vacancies, or simply looking to join a company that upholds strong values and offers room for growth, this position offers both challenge and reward. If the responsibilities and work environment resonate with you, don’t hesitate—take the next step and apply today.
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