| Job Title: | IT Service Desk Technician |
|---|---|
| Date: | 15 December 2025 |
| Location: | Centurion |
| Salary: | Market Related |
| Company: | Ampath Laboratories |
| Employment Type: | Permanent |
| Industry: | Pharmaceutical and Medical/Healthcare |
Kickstart Your IT Career with Ampath Laboratories in Centurion
If you are passionate about technology and enjoy helping people solve IT challenges, the IT Service Desk Technician role at Ampath Laboratories in Centurion is an outstanding opportunity. As a first point of contact for colleagues needing IT support, you will play a critical role in ensuring that computers, networks, and systems function seamlessly. This position offers a chance to work in a professional healthcare environment, supporting teams that rely on technology to deliver exceptional services. Ampath Laboratories jobs are known for fostering growth, innovation, and collaboration, making this a compelling career move for anyone in IT support.
About the Role
The IT Service Desk Technician at Ampath Laboratories will provide prompt, hands-on technical support to colleagues across the organisation. Responsibilities include receiving and prioritizing help requests, troubleshooting hardware and software issues, maintaining desktop systems, and ensuring connectivity across networks. You will also assist with device setup, monitor IT performance, and contribute to ITIL-based incident management processes. By supporting daily operations, you will help create an environment where technology empowers staff to perform at their best, making this role pivotal to the overall efficiency and productivity of the company. Ampath Laboratories careers emphasize proactive problem-solving and professional development, offering a meaningful opportunity for IT professionals to enhance their skill set.
Who Should Apply
This position is ideal for IT professionals with a strong technical foundation who enjoy providing support in a fast-paced environment. Candidates with a three-year bachelor’s degree in Information Technology, Computer Science, or Management Information Systems will have an advantage, along with relevant industry certifications. Experience in desktop support, hardware troubleshooting, and IT service management frameworks such as ITIL will be highly valued. If you have excellent communication skills, a patient approach to problem-solving, and a desire to positively impact end users, Ampath Laboratories vacancies could be the perfect fit for your next career move. Individuals who thrive on collaboration, continuous learning, and enhancing IT support processes will excel in this role.
Skills & Requirements
The ideal candidate must have technical expertise in computer hardware, operating systems, and desktop troubleshooting. Knowledge of diagnostic utilities, network connectivity, and IT security best practices is crucial. Experience in an ITIL-driven environment is preferred, ensuring familiarity with incident management and escalation procedures. Strong written and verbal communication skills in English are required to explain technical solutions clearly. Other essential traits include problem-solving aptitude, attention to detail, adaptability, and a proactive approach to supporting colleagues. By demonstrating both technical competence and interpersonal skills, you will help maintain a high standard of IT service across Ampath Laboratories, reinforcing the company’s reputation for quality and reliability.
Benefits
Working at Ampath Laboratories comes with numerous advantages. In addition to a market-related salary, employees enjoy opportunities for professional growth, exposure to advanced IT systems, and a collaborative work environment. The company prioritizes employee well-being, providing support, resources, and a culture that values innovation and continuous improvement. Joining Ampath Laboratories means contributing to a respected healthcare organisation while building a rewarding career in IT. Their commitment to diversity and inclusion ensures that all staff members feel valued and supported. Ampath Laboratories careers not only offer compensation but also the chance to be part of a team that drives meaningful impact in the medical and pharmaceutical sector.
How to Apply
To apply for the IT Service Desk Technician role, follow the application instructions provided in the original job listing. Ampath Laboratories provides an application button at the bottom of their job post for submitting your CV and other required documents directly. Make sure your application highlights your relevant IT experience, certifications, and problem-solving skills. Ampath Laboratories jobs attract professionals who demonstrate both technical ability and a commitment to supporting end users. Submitting a well-prepared application can help you stand out and secure an interview for this exciting opportunity. Please use the official application method as provided.
Closing Thoughts
The IT Service Desk Technician role at Ampath Laboratories offers a unique chance to combine technical skills with meaningful support for colleagues in a healthcare environment. Whether you are looking to grow your career in IT or seeking a stable, permanent position, Ampath Laboratories careers provide the perfect platform to develop your expertise. By joining the team, you will be contributing to a culture of excellence, learning, and collaboration while helping the organisation operate efficiently. Don’t miss this opportunity to advance your career with a trusted healthcare company known for innovation and employee development. Apply today to start your journey with Ampath Laboratories and make a real impact in IT support.
