| Job Title: | IT Support Officer |
|---|---|
| Closing Date: | Date Not Specified |
| Location: | Port Shepstone, South Africa |
| Salary: | Not Specified |
| Company: | IRD Global South Africa |
| Employment Type: | Full-time Contract (Fixed Term) |
| Department: | IT Infrastructure and Operations |
IRD Global South Africa IT Support Officer Contract Role
Introduction
IRD Global South Africa is offering a strong career opportunity for an experienced IT Support Officer to join its IT Infrastructure and Operations department in Port Shepstone. This full-time contractual position plays an important role in ensuring that the organisation’s technology environment runs efficiently and securely. The role supports both infrastructure and end users, helping teams remain productive and connected.
For professionals exploring IRD Global South Africa careers, this position provides valuable exposure to IT asset management, network support, and user assistance within a structured operational environment. IRD Global South Africa jobs like this are well suited to individuals who enjoy hands-on technical work, problem-solving, and maintaining reliable systems in line with South African IT standards.
About the Role
The IT Support Officer at IRD Global South Africa is responsible for the day-to-day management, maintenance, and support of IT infrastructure and end-user environments. Reporting to the Deputy, the role focuses on ensuring operational continuity by delivering timely technical support, managing IT assets, and supporting network and server operations.
Responsibilities include user onboarding, hardware and software support, basic network troubleshooting, and coordination with external service providers. IRD Global South Africa jobs within IT Infrastructure and Operations require strong attention to detail, adherence to cybersecurity standards, and the ability to escalate complex issues appropriately while maintaining service quality.
Who Should Apply
This role is ideal for IT professionals with two to four years of experience in IT support, helpdesk services, or technical operations. If you are comfortable supporting users, managing devices, and working within defined IT policies, this opportunity aligns well with your background.
IRD Global South Africa vacancies are suitable for individuals who are organised, customer-focused, and capable of working independently as well as part of a team. Candidates who enjoy documenting processes, supporting audits, and contributing to continuous improvement initiatives will find this role particularly rewarding.
Skills and Requirements
To be successful as an IT Support Officer at IRD Global South Africa, candidates must meet the required educational, technical, and professional criteria.
- Diploma in Information Technology or related field (NQF Level 6)
- Two to four years of experience in IT support, helpdesk, or technical operations
- Knowledge of Microsoft 365, Active Directory, and Windows or macOS environments
- Understanding of network fundamentals, firewalls, and cybersecurity principles
- Ability to troubleshoot hardware, software, and connectivity issues
Strong communication skills, customer service orientation, and problem-solving ability are essential. Basic IT certifications such as CompTIA A+ or Microsoft 365 Fundamentals are advantageous but not mandatory for IRD Global South Africa careers.
Benefits of Working at IRD Global South Africa
This IT Support Officer position offers meaningful professional exposure within a structured and compliance-driven IT environment. While salary details are not specified, the role provides stable full-time contractual employment and the opportunity to gain experience across infrastructure support, asset management, and vendor coordination.
IRD Global South Africa jobs provide hands-on experience with enterprise systems, network equipment, and cybersecurity practices. Working within IRD Global South Africa strengthens your professional profile and supports long-term growth within the IT support and infrastructure field.
How to Apply
Applications for the IT Support Officer role must be submitted through the official IRD Global South Africa application process. Interested candidates should prepare a clear and updated CV that highlights relevant IT qualifications, work experience, and technical skills.
No alternative application methods should be used. The application link will be provided in a button at the bottom of the job post, where you can submit your application directly. Ensure all information is accurate and complete before submitting.
Closing Thoughts
This IT Support Officer opportunity offers a solid platform for professionals looking to deepen their experience in infrastructure support and end-user services. The role combines technical responsibility with real organisational impact.
If you are ready to advance your career and are exploring IRD Global South Africa vacancies that offer stability, learning, and professional growth, this role could be the right next step. Submit your application and move forward with confidence.
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