| Job Title: | Desktop Support Specialist (KZN) |
|---|---|
| Closing Date: | 2026/01/16 |
| Location: | Durban, KwaZulu-Natal, South Africa |
| Salary: | Not Disclosed |
| Company: | Forvis Mazars |
| Employment Type: | Permanent, On-site |
Desktop Support Specialist at Forvis Mazars in KZN
Introduction
If you are passionate about IT systems, enjoy solving technical problems, and thrive in a fast-paced corporate environment, this Desktop Support Specialist opportunity at Forvis Mazars could be the right move for your career. Based in Durban, KwaZulu-Natal, this permanent, on-site role sits within the firm’s IT department and plays a vital role in keeping technology running smoothly across the business.
Forvis Mazars is a respected international audit, tax, and advisory firm known for its strong professional culture and commitment to quality. Joining the team means becoming part of an organisation where technology supports business excellence every day. This role offers hands-on exposure to IT system support, end-user assistance, and collaboration with suppliers, making it ideal for professionals seeking stability, growth, and meaningful responsibility. Candidates exploring Forvis Mazars careers will find this role a solid entry point into long-term development within a global firm.
About the Role
The Desktop Support Specialist role at Forvis Mazars focuses on providing reliable first- and second-line IT support to users within the KZN office. The position ensures that desktop computers, laptops, telephones, printers, mobile devices, and related IT equipment function optimally at all times. This role is central to daily operations and contributes directly to employee productivity and service quality.
You will be responsible for resolving IT incidents, managing escalations when required, and following up on outstanding issues to ensure closure. The role also involves setting up new PCs, supporting internal IT systems, and assisting with intranet administration. As part of Forvis Mazars jobs in IT, this position requires a balance of technical skill, customer service, and proactive problem-solving within a structured corporate environment.
- Provide first- and second-level desktop and IT system support
- Resolve and close IT incidents using an IT ticketing system
- Escalate unresolved incidents appropriately
- Set up and configure new PCs and user equipment
- Assist with intranet administration and user access
- Liaise with suppliers regarding IT equipment and services
Who Should Apply
This role is ideal for IT professionals who enjoy working directly with users and take pride in delivering dependable technical support. If you have experience in a corporate desktop support environment and are comfortable handling both hardware and software issues, this opportunity aligns well with your skill set.
Forvis Mazars vacancies like this suit individuals who are proactive, service-oriented, and able to remain calm under pressure. You should be comfortable working as part of a team while also managing your own workload effectively. Candidates who value structure, clear processes, and professional standards will feel at home within the Forvis Mazars environment.
If you are looking to grow your career in IT system support, develop exposure to enterprise IT platforms, and contribute to a well-established professional firm, this position offers a strong foundation. It is particularly suitable for those seeking long-term stability and growth within Forvis Mazars careers.
Skills and Requirements
To succeed as a Desktop Support Specialist at Forvis Mazars, you will need a solid technical foundation combined with strong interpersonal skills. The role requires hands-on experience supporting hardware IT components, operating systems, and application software in a corporate setting.
You should be comfortable working with IT helpdesk ticketing systems, managing incidents, and supporting users across various IT platforms. Attention to detail, quality orientation, and a strong customer service mindset are essential, as the role directly impacts daily business operations.
- Minimum of 2 years’ experience in a corporate desktop support environment
- Grade 12 qualification plus A+, N+, or MCTS certification
- Strong skills in PC hardware troubleshooting and repair
- Experience resolving operating system and application issues
- Ability to work with IT service management systems
- Proactive approach with strong teamwork and communication skills
- Ability to cope with pressure and manage multiple tasks
Benefits
Joining Forvis Mazars offers more than just a job; it provides the opportunity to be part of a globally recognised professional services firm. Employees benefit from working in a structured, supportive environment that values reliability, continuous improvement, and professional growth.
As part of Forvis Mazars jobs in IT, you will gain exposure to enterprise-level IT systems, structured processes, and best practices that enhance your technical and professional development. The permanent nature of the role provides job security, while the on-site setting encourages collaboration and learning from experienced colleagues.
Although salary details are not disclosed, Forvis Mazars careers are known for offering competitive remuneration aligned with experience, as well as a professional workplace culture focused on quality, respect, and long-term success.
How to Apply
Applying for the Desktop Support Specialist role at Forvis Mazars is straightforward. Review the job requirements carefully and ensure your experience aligns with the role’s expectations, particularly in desktop support, IT system troubleshooting, and customer service.
Prepare an up-to-date CV that clearly outlines your technical experience, certifications, and previous roles within a corporate IT environment. When you are ready, locate the Apply button at the bottom of the job post. Clicking this button will redirect you to the official Forvis Mazars application page, where you can submit your application directly.
Make sure to submit your application before the closing date of 16 January 2026 to be considered for this opportunity.
Closing Thoughts
The Desktop Support Specialist position in KwaZulu-Natal offers a practical and rewarding opportunity for IT professionals looking to strengthen their careers within a reputable global firm. With its focus on IT system support, user assistance, and operational reliability, this role plays a key part in Forvis Mazars’ day-to-day success.
If you are motivated, technically capable, and eager to contribute to a professional services environment, this role is worth serious consideration. Exploring Forvis Mazars vacancies like this one can open doors to long-term career growth, exposure to enterprise IT environments, and the chance to work with a respected international brand.
Take the next step in your IT career by applying today and positioning yourself for success with Forvis Mazars.
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