Temporary Client Support Consultant – Optimi Holdings (Pty) Ltd
| Job Title: | Temporary Client Support Consultant |
|---|---|
| Closing Date: | 12 December 2025 |
| Posted Date: | 03 December 2025 |
| Location: | Centurion, Gauteng |
| Salary: | Not Specified |
| Company: | Optimi Holdings (Pty) Ltd |
| Industry: | E-Learning |
| Business Unit: | Impaq |
Introduction
If you’re passionate about communication and customer service, this opportunity with Optimi Holdings (Pty) Ltd may be your next big career move. The company is currently offering a Temporary Client Support Consultant role within its well-established Impaq business unit, based in Centurion. As a growing leader in South Africa’s e-learning sector, Optimi Holdings (Pty) Ltd provides a supportive environment where customer service skills, problem-solving ability, and a genuine interest in helping people are highly valued.
This is an ideal role for individuals hoping to move into a thriving customer support and service environment, particularly those who enjoy working with diverse clients and want to grow within customer service careers. Job seekers exploring Optimi Holdings (Pty) Ltd careers, Optimi Holdings (Pty) Ltd vacancies, or general customer support jobs will find this position both enriching and aligned with the current demand for strong customer experience professionals.
About the Role
The Temporary Client Support Consultant position focuses on maintaining high standards of client relations within the Impaq division. You’ll provide dedicated communication and customer service solutions to learners, parents, and stakeholders across different channels. This includes responding to queries, offering guidance, and resolving customer issues with a clear emphasis on first-call resolution.
Beyond handling enquiries, the role includes managing Zoho Desk tickets, reviewing and approving Facebook client posts within set guidelines, and escalating complex matters when necessary. Because Optimi Holdings (Pty) Ltd values excellent customer experience, you will be expected to maintain thorough product knowledge, stay current with CAMI requirements, and provide accurate feedback through the management enquiry system. For those who enjoy client support services in a dynamic environment, this role offers meaningful daily challenges and opportunities to grow within customer support and service fields.
Who Should Apply
This role is perfect for individuals who enjoy working directly with clients, whether in a customer care centre, support team, or call centre environment. If you naturally communicate with empathy, clarity, and confidence, you’ll thrive in this customer-focused space. The ideal applicant is someone who brings a positive attitude, adapts easily to different communication scenarios, and enjoys contributing to customer satisfaction at every touchpoint.
Candidates who are comfortable engaging through voice, email, social platforms, and sometimes face-to-face support scenarios will excel. Applicants exploring Optimi Holdings (Pty) Ltd jobs or customer support positions that blend teamwork and independent problem-solving will find this opportunity especially rewarding. The role also suits those who want to strengthen their customer support desk experience while contributing to a company that values excellent customer service and the overall client experience.
Skills & Requirements
To be considered for this role, candidates must meet essential requirements such as having a Grade 12 certificate and at least one year of experience in client services, call centre work, or a similar customer support center environment. A certificate in Client Services or an equivalent field is an added advantage.
Strong communication and customer service skills are non-negotiable, as the position involves daily interaction with diverse clients. You should feel comfortable using Microsoft Word and Excel, and familiarity with a service call center ticketing system—specifically Zoho Desk or a comparable platform—is beneficial. Because the role prioritizes client satisfaction, you must be detail-oriented, proactive, and eager to deliver excellent customer experience. Proficiency in English is required, and the ability to speak Afrikaans is considered advantageous.
Benefits
While the listing does not specify salary details, working for Optimi Holdings (Pty) Ltd offers other valuable advantages. You’ll join a respected South African e-learning organisation that regularly provides opportunities for professional development. Employees often highlight the positive culture, collaborative support team environment, and meaningful work tied to enhancing education accessibility.
Becoming part of the Optimi Holdings (Pty) Ltd team also gives you exposure to modern customer service operations, including customer support desk systems, high-performance communication channels, and ongoing service training. For job seekers looking into Optimi Holdings (Pty) Ltd careers or growth within consultant customer care roles, this temporary position can serve as a strong stepping stone into long-term opportunities.
How to Apply
Applying for the Temporary Client Support Consultant role is simple. The original job listing states that the application link will be provided in a button at the bottom of the job post. Since no email or direct link was supplied, you should scroll to the end of the job listing and click the Apply Now button. You will then be redirected to the official Optimi Holdings (Pty) Ltd application platform, where you can upload your CV and complete the required information.
Ensure your CV highlights your communication and customer service experience, especially any work done in a customer call centre, customer service desk, or client relations environment. Tailor your application to demonstrate your ability to offer excellent customer experience and your readiness to support a growing organisation like Optimi Holdings (Pty) Ltd.
Closing Thoughts
This role is a great fit for anyone eager to build a rewarding path in customer support and service, especially within the growing e-learning industry. Optimi Holdings (Pty) Ltd vacancies like this one offer a chance to gain hands-on experience, contribute to meaningful work, and grow your customer service skills in a supportive environment.
If you’re enthusiastic about communication and customer service, enjoy solving problems, and want to join a company that values dedication, now is the perfect time to apply. Take the next step in your career journey and explore what opportunities await you at Optimi Holdings (Pty) Ltd.
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