Trending Talent Retail IT Job – Career Growth Opportunities
| Job Title | IT Business Analyst: Retail |
|---|---|
| Date Posted / Closing Date | Date Not Specified / 30 Jan 2026 |
| Location | Cape Town, Western Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Trending Talent |
| Employment Type | Permanent |
Introduction
Trending Talent is seeking a skilled IT Business Analyst for its retail operations in Cape Town. This role is ideal for professionals who want to use data and systems to drive operational efficiency and business growth.
- Collaborate with stakeholders across multiple departments
- Identify opportunities for business improvement and process optimization
- Analyze data and recommend data-driven solutions
- Work on ERP and CRM systems to enhance business operations
- Exposure to Agile and Waterfall project methodologies
About the Role
The IT Business Analyst will bridge business needs and technical solutions, ensuring operational enhancements align with strategic goals. You will work closely with management, IT teams, and external vendors to deliver actionable insights and system improvements.
Key responsibilities include:
- Assess business needs and analyze operational processes
- Recommend solutions to improve efficiency and effectiveness
- Provide functional and technical support on ERP (Dynamics365 F&O or similar) and CRM systems
- Work with data visualization tools like Power BI or Tableau
- Leverage SQL, DevOps, and Microsoft Office Suite for analysis and reporting
- Support Agile and Waterfall project teams
- Collaborate with stakeholders to identify business growth opportunities
- Document processes, workflows, and solution designs
Who Should Apply
Ideal candidates are mid-level professionals with strong analytical skills and experience in retail or IT business analysis. They should be comfortable working in cross-functional teams and managing both technical and functional responsibilities.
- Bachelor’s degree in Business Administration, IT, Finance, or related field
- 3+ years of experience in business analysis or related roles
- Certification in Business Analysis (CBAP, CCBA) advantageous
- Knowledge of Synapse is advantageous
- Experience with ERP and CRM systems
- Strong Microsoft Office, SQL, and data visualization skills
- Understanding of project management principles
- Familiarity with Agile and Waterfall methodologies
Skills and Requirements
- Analytical and problem-solving skills
- Ability to translate business requirements into technical solutions
- Proficient in data analysis and reporting tools
- Excellent communication and stakeholder management skills
- Ability to work across departments and manage competing priorities
- Attention to detail and accuracy in business documentation
Applicants must demonstrate both functional and technical understanding to support retail IT systems.
Benefits
- Permanent role with a respected talent solutions company
- Exposure to retail IT operations and business process improvements
- Career growth opportunities within analytics and IT functions
- Professional development through collaboration on multiple projects
- Hands-on experience with ERP, CRM, and data visualization tools
Important Notes
- Employment type: Permanent
- Contract: Mid-level professional position
- Applicants must meet listed qualifications and experience requirements
- Salary: Not disclosed
- Closing date: 30 January 2026
Need Help With the Registration or Application Process?
Applications are handled directly by Trending Talent. Follow the official instructions on their careers portal. This site provides job information only to guide applicants effectively.
Closing Thoughts
This IT Business Analyst role provides an exciting opportunity to influence retail operations through technical and business expertise. Ideal candidates will enjoy cross-department collaboration, system optimization, and professional growth.
- Analyze business processes and provide actionable insights
- Support ERP and CRM systems with functional and technical expertise
- Contribute to retail growth through data-driven solutions
- Engage with project teams using Agile or Waterfall methods
How to Apply
Applications should be submitted through Trending Talent’s official process. Ensure all qualifications and experience are clearly documented before submission.
- Prepare your CV and supporting documentation
- Submit via the official Trending Talent careers portal
- Ensure your application meets all listed requirements
- Wait for confirmation or feedback from the employer
How to Apply Safely
Apply only through the official Trending Talent careers website. Never pay to apply for jobs and always verify vacancy details directly with the employer to avoid scams.
Closing date: 30 Jan 2026
Apply Now 
