| Job Title | IT Help Desk Graduate |
|---|---|
| Date Posted / Closing Date | Posted: 16 January 2026 / Closing Date: Not Specified |
| Location | Pietermaritzburg, KwaZulu-Natal, South Africa |
| Salary | Monthly payment (not disclosed – Market Related) |
| Company | Belgotex |
| Employment Type | Fixed-Term Contract / Graduate Internship |
| Industry | Manufacturing / Information Technology Support |
Belgotex IT Help Desk Graduate Programme 2026
Belgotex is offering an exciting IT Help Desk Graduate opportunity in Pietermaritzburg for students and graduates ready to start their careers in information technology support and systems operations.
- Entry-level IT support role for graduates
- Hands-on experience in a professional corporate environment
- Exposure to real-world IT systems and users
- Market-related salary for the duration of the contract
- Strong foundation for long-term IT career growth
About the Role
The IT Help Desk Graduate role provides first-line technical support to users across the business, ensuring systems, devices, and applications run reliably and efficiently.
This position is ideal for candidates who want to grow their technical and customer support skills while working in a professional, fast-paced IT environment.
- Provide first-line support for IT incidents and service requests
- Assist users via phone, email, and ticketing systems
- Install, configure, and troubleshoot desktops and laptops
- Support printers, mobile devices, and peripherals
- Handle basic networking and connectivity issues
- Manage user accounts, passwords, and access rights
- Log incidents and update support documentation
- Deliver professional customer-focused IT support
Who Should Apply
- IT graduates seeking their first professional role
- Students completing a diploma or degree in Information Technology
- Candidates interested in help desk, service desk, and IT support jobs
- Individuals with a strong customer service mindset
- Applicants looking for Belgotex jobs with career growth potential
- Graduates ready to work in a structured corporate environment
This opportunity is well suited to motivated individuals who want to build a career in IT support and systems administration.
Skills and Requirements
- Grade 12 / Matric with Mathematics or Mathematical Literacy
- Relevant diploma or Bachelor’s degree in IT
- Basic understanding of Windows operating systems
- Knowledge of Microsoft 365 and business applications
- Basic hardware troubleshooting skills
- Understanding of LAN, Wi-Fi, and VPN concepts
- Strong communication skills
- Ability to manage multiple tasks and priorities
- Customer-focused and professional attitude
- Willingness to learn and adapt to new technologies
Applicants must meet the stated qualifications and show a strong interest in IT support and service delivery.
Benefits
- Market-related salary
- Professional IT work experience
- Exposure to corporate systems and processes
- Mentorship and on-the-job learning
- Development of technical and customer service skills
- Entry into Belgotex careers pipeline
This role supports long-term career growth in IT support, service desk, and infrastructure environments.
Why Work at Belgotex?
- Africa’s leading carpet and artificial grass manufacturer
- Strong focus on sustainability and innovation
- Values-driven company culture
- Supportive team environment
- Excellent learning and development exposure
Career Growth Opportunities
- Pathway into permanent IT roles
- Experience in enterprise IT systems
- Improved employability in the IT job market
- Foundation for roles in IT support, systems, and infrastructure
Salary Expectations in South Africa
- Salary is market related
- Exact amount not disclosed by the employer
- Aligned with graduate and internship IT roles
How to Apply
Applications must be submitted through the official Belgotex recruitment process as outlined in the job advert. Belgotex does not accept walk-in or informal applications.
- Prepare a professional CV
- Attach your IT qualification documents
- Complete the application form fully
- Submit before the role is closed by the employer
Closing Thoughts
This IT Help Desk Graduate opportunity at Belgotex offers valuable experience for graduates ready to start a professional IT career.
- Gain real-world IT support experience
- Work with professional systems and users
- Build your technical and communication skills
- Start your career with a respected company
