| Job Title | Junior User Support Technician |
|---|---|
| Date Posted / Closing Date | Posted 29 January 2026 / Closing Date Not Specified |
| Location | Kempton Park, JHB East Rand, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Stefanutti Stocks Inland |
| Employment Type | Permanent |
| Industry | Construction and Engineering |
Junior User Support Technician – Stefanutti Stocks Inland Careers 2026
The Junior User Support Technician role within the construction and engineering industry at Stefanutti Stocks Inland is a permanent opportunity based at Head Office in Kempton Park, JHB East Rand.
- Entry-level IT support role with structured career growth
- Exposure to Microsoft 365, Windows 10/11, and Entra ID environments
- Hands-on Helpdesk and first-line technical support experience
- Permanent employment with a well-established South African company
- Opportunity to support users across offices and project sites
About the Role
This Junior User Support Technician position focuses on first-line IT support, Helpdesk administration, and user account management across Stefanutti Stocks Inland. The role supports employees with day-to-day technical issues while ensuring incidents and service requests are logged, prioritised, and resolved in line with service level agreements.
The position is based in Kempton Park and may include travel to project sites when required. It offers practical exposure to enterprise IT environments in a fast-paced organisation.
- Act as the first point of contact for all IT-related incidents and requests
- Log, categorise, and update tickets accurately on the Helpdesk system
- Provide Level 1 support for Microsoft 365, Windows 10/11, printers, and hardware
- Resolve issues within agreed SLAs or escalate when necessary
- Deliver remote and on-site technical assistance to end users
- Prepare, configure, and deploy laptops, desktops, and mobile devices
- Install approved software and applications
- Perform routine checks on printers, boardrooms, and AV systems
- Maintain IT asset registers and inventory records
- Create and update IT documentation and user guides
Who Should Apply
- Junior IT professionals starting a career in user support
- Graduates with entry-level Helpdesk or desktop support exposure
- Candidates seeking Stefanutti Stocks Inland careers in IT services
- Individuals interested in long-term growth within enterprise environments
- Applicants comfortable working with users in office and site settings
- People who enjoy problem-solving and customer service
The ideal candidate is organised, eager to learn, and motivated to grow within Stefanutti Stocks Inland jobs in the IT and engineering sector.
Skills and Requirements
- 0–2 years IT Support or Helpdesk experience
- Grade 12 / National Senior Certificate (Matric)
- A+ certification
- N+ certification
- ITIL Foundation certification
- Microsoft 365 Certified: Fundamentals (MS-900) is an advantage
- Microsoft Azure Fundamentals (AZ-900) is an advantage
- Basic knowledge of networking concepts
- Experience with IT ticketing systems and remote support tools
- Strong communication and interpersonal skills
- Ability to manage time and prioritise tasks
Applicants must show commitment to professional standards and the ability to deliver reliable first-line IT support.
Benefits
- Permanent employment with Stefanutti Stocks Inland
- Market-related salary (not disclosed)
- Exposure to enterprise IT systems and construction industry operations
- Structured learning and skills development
- Supportive team environment with mentorship opportunities
- Practical experience with Microsoft 365 and Entra ID platforms
This role supports long-term career growth for candidates interested in IT support within large organisations.
Important Notes
- Contract type: Permanent
- Employment Equity principles apply to all appointments
- Internal candidates may be considered first
- Role includes occasional travel to project sites
- Position is based at Head Office in Kempton Park
Need Help With the Registration or Application Process?
Applications are handled directly by Stefanutti Stocks Inland. Candidates must follow the official employer instructions. This site provides job information only.
Closing Thoughts
The Junior User Support Technician role at Stefanutti Stocks Inland in JHB East Rand is ideal for entry-level IT professionals who want hands-on experience in a structured corporate environment.
- Strong starting point for an IT support career
- Exposure to real-world enterprise systems
- Permanent role with development potential
- Reputable employer in the construction sector
- Valuable experience in Helpdesk and user support
How to Apply
To apply, prepare a professional CV that highlights your IT qualifications, certifications, and any Helpdesk or user support experience.
- Ensure your CV reflects your A+ and N+ certifications
- Include any Microsoft 365 or Azure training
- Show your experience with IT support or service desks
- Follow Stefanutti Stocks Inland’s official application process
How to Apply Safely
Always apply via the official Stefanutti Stocks Inland careers platform. Never pay to apply for a job. Verify all vacancy details directly with the employer before submitting your application.
Closing Date
Closing date was not specified by the employer.
