Technical Support Technician – West Coast Personnel (2026)
| Job Title | Technical Support Technician |
|---|---|
| Date Posted / Closing Date | 09 January 2026 – 08 February 2026 |
| Location | Paarl, Western Cape, South Africa |
| Salary | R10 000 – R15 000 per month (basic, negotiable) |
| Company | West Coast Personnel |
| Employment Type | Permanent |
| Industry | Information Technology |
Introduction
This Technical Support Technician opportunity with West Coast Personnel is ideal for candidates seeking hands-on experience in information technology support and broadband installations. The role is based in Paarl and focuses on customer-facing technical services, system setup, and field support.
- Permanent role within an established recruitment group
- Exposure to broadband, networking, and installation work
- Competitive monthly salary with company vehicle for work use
- Suitable for technicians looking to grow within IT support services
About the Role
The Technical Support Technician will be responsible for supporting customers with broadband services, installations, and troubleshooting. The role combines helpdesk duties with on-site technical work, requiring both technical knowledge and strong customer communication.
This position supports daily IT operations and ensures systems function reliably. It also involves accurate record keeping and adherence to safety standards.
- Managing helpdesk requests and resolving technical issues
- Installing and configuring customer broadband systems
- Maintaining and updating UNMS devices daily
- Recording installations and repairs accurately
- Conducting site surveys for potential customers
- Removing or replacing equipment after service changes
- Collaborating with team members and management when required
Who Should Apply
- Technical support technicians with broadband or networking exposure
- Candidates interested in field-based IT and installation work
- Individuals comfortable working directly with customers
- Professionals seeking stable, permanent IT employment
The ideal candidate is practical, safety-conscious, and able to balance independent work with team collaboration. This role suits someone building a long-term career in information technology support and services.
Skills and Requirements
- Valid driver’s license
- Proven experience in broadband, networking, or technical support
- Understanding of routers, wireless technology, and internet systems
- Strong problem-solving and communication skills
- Ability to work independently and within a team
- Physically capable of climbing ladders and working in confined spaces
- Awareness of health and safety requirements
Candidates are expected to demonstrate technical reliability, professionalism, and a willingness to stay current with networking technology developments.
Benefits
- Monthly basic salary between R10 000 and R15 000
- Salary negotiable based on experience
- Use of a company vehicle for business purposes
- Exposure to real-world information technology infrastructure
- Opportunity to develop practical IT and networking skills
This role offers valuable career growth through hands-on technical experience and ongoing exposure to broadband and IT support environments.
Important Notes
- Permanent employment position
- Company vehicle is for work-related use only
- Role includes fieldwork and on-site service calls
- Health and safety procedures must be followed at all times
- Accurate record keeping is required for installations and repairs
Enquiries
- For more information, contact: Bonnita Wildenburg
Need Help With the Registration or Application Process?
Applications are handled directly by the employer or their appointed recruiter. This website provides job information only. Applicants should always follow the official instructions provided by West Coast Personnel when applying.
Closing Thoughts
This Technical Support Technician role offers a solid entry or progression opportunity within information technology support services. Candidates who enjoy technical problem-solving and customer interaction will find this position rewarding.
- Permanent IT support role in Paarl
- Hands-on broadband and networking experience
- Stable salary with practical benefits
How to Apply
Interested candidates should prepare a professional CV highlighting relevant technical support and installation experience. Applications must be submitted through the official channels specified by the employer.
- Review the job requirements carefully
- Ensure all experience and certifications are accurate
- Apply only through verified employer instructions
How to Apply Safely
Always apply through official West Coast Personnel careers channels or verified recruitment platforms. Never pay any fees to apply for a job. If unsure, confirm the vacancy details directly with the employer to avoid scams.
Closing Date
Closing date: 08 February 2026
Apply Now
