Ward Hostess – Empact Group Cape Town 2026
| Job Title | Ward Hostess |
|---|---|
| Date Posted / Closing Date | Posted: 26 February 2026 | Closing Date: 26 March 2026 |
| Location | Cape Town, Western Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Empact Group |
| Employment Type | Fixed-Term Contract |
| Industry | Food and Beverages |
| Functional Area | Hospitality / Customer Service |
Introduction
The Ward Hostess role at Empact Group in Cape Town is an entry-level opportunity within the food and beverages industry. This contract position focuses on delivering excellent customer service while maintaining clean and fully stocked food and beverage areas.
- Fixed-term contract with structured responsibilities
- Hands-on experience in hospitality and customer service
- Serve food and beverages efficiently while attending to customer requests
- Support the Unit Manager in operational and service excellence
- Opportunity to gain professional exposure within Empact Group careers
If you are exploring Empact Group vacancies in Cape Town 2026, this role offers valuable hospitality experience and career growth opportunities.
About the Role
The Ward Hostess ensures that food and beverage areas are fully stocked, tidy, and ready for service. You will deliver friendly, professional service to all customers and assist the Unit Manager in achieving operational excellence.
Key responsibilities include serving food and beverages, attending to customer requests, and supporting company objectives in operational and financial performance.
- Provide a friendly and professional service to all customers
- Serve food and beverages promptly and attend to customer requests
- Support the Unit Manager in all operational and service areas
- Ensure food and beverage areas are clean, tidy, and fully stocked
- Contribute to customer satisfaction and company objectives
- Maintain high standards of hygiene and operational excellence
- Excel in customer service and communication within the hospitality team
Who Should Apply
- Candidates with 2+ years’ experience in a similar hospitality role
- Individuals with a Matric qualification
- Entry-level to early career professionals in food and beverages
- Customer-focused, professional, and detail-oriented candidates
- Those seeking contract experience and hospitality exposure
The ideal candidate demonstrates excellent customer service skills, works efficiently in a team, and is proactive in maintaining operational and service standards.
Skills and Requirements
- Matric (Grade 12) qualification
- Minimum 2 years’ experience as Ward Hostess or similar hospitality role
- Customer service and communication skills
- Knowledge of basic mathematics for transactions and stock management
- Good analytical and organizational skills
- Ability to maintain cleanliness and operational standards in food areas
- Team player with proactive service approach
Applicants are expected to deliver excellent customer experience, maintain operational standards, and assist the Unit Manager in all service areas.
Benefits
- Fixed-term contract with Empact Group
- Experience in a professional food and beverages environment
- Exposure to customer service and hospitality operations
- Opportunity for skill development in operational and client service excellence
- Hands-on learning in teamwork and client interaction
This role provides practical hospitality experience and professional exposure in customer service and operational excellence within Empact Group.
Important Notes
- Contract Type: Fixed-Term
- Employment conditions require adherence to company policies and standards
- Screening includes verification of experience and qualifications
- Empact Group is committed to Employment Equity in line with legislation
Need Help With the Registration or Application Process?
Applications for Empact Group careers are managed directly by the employer. Candidates should follow official instructions. This site provides verified job information only and guidance for safe application.
Closing Thoughts
The Ward Hostess role at Empact Group Cape Town offers an excellent opportunity to develop hospitality skills while providing professional customer service in food and beverages. This fixed-term contract provides exposure to operational excellence and team collaboration.
- Gain hands-on hospitality and customer service experience
- Work in a structured and professional food and beverages environment
- Support operational and financial objectives
- Develop skills for future career growth in hospitality
Closing Date
Closing date: 26 March 2026
How to Apply
To apply for the Ward Hostess position at Empact Group, candidates should follow the official employer application process. Ensure that all requirements are met before submitting your application.
- Review job requirements carefully
- Prepare an updated CV highlighting hospitality and customer service experience
- Include relevant qualifications and experience in your application
- Submit application through Empact Group careers channels
How to Apply Safely
Submit applications only via the official Empact Group careers portal. Candidates should never pay to apply. Verify all job details directly with the employer to ensure authenticity and avoid scams.
Frequently Asked Questions
- Is this a permanent role? No, it is a fixed-term contract position.
- What qualifications are required? Matric (Grade 12) and 2+ years in hospitality or Ward Hostess role.
- Is customer service experience required? Yes, relevant customer service experience is necessary.
- How to apply for the Ward Hostess role? Apply via the official Empact Group careers portal.
- When is the closing date for applications? 26 March 2026
