Information Technology Technician – Department of Water and Sanitation 2026
Information Technology Technician – Department of Water and Sanitation Careers 2026
| Job Title | Information Technology Technician (Ref No: PUCMA 16) |
|---|---|
| Date Posted / Closing Date | Closing Date: 20 February 2026 |
| Location | Durban, KwaZulu-Natal, South Africa |
| Salary | R397 116 per annum (Level 08) |
| Company | :contentReference[oaicite:0]{index=0} |
| Division | Pongola-Umzimkhulu Catchment Management Agency – Management Support Services |
| Employment Type | Permanent (Public Service – Level 08) |
| Industry | Information Technology / Public Sector |
Introduction
The Information Technology Technician role within the public sector offers a stable government career opportunity in Durban. The Department of Water and Sanitation vacancies include this Level 08 post aimed at experienced IT professionals seeking structured career growth.
- Annual salary of R397 116 per annum
- Permanent public service employment
- Based in Durban, KwaZulu-Natal
- Opportunity to support enterprise IT systems
- Exposure to transversal government systems
This opportunity forms part of the Department of Water and Sanitation careers programme focused on strengthening IT infrastructure and service delivery.
About the Role
The Information Technology Technician will provide technical support across hardware, software, and network environments. The role requires hands-on troubleshooting, system maintenance, and support of enterprise IT systems within a client-server environment.
The successful candidate will work closely with internal users and outsourced partners to ensure service continuity and compliance with IT governance frameworks.
- Manage and resolve calls logged on the call management system
- Provide end-user support for hardware, software, and network connectivity
- Enforce IT policies, norms, and standards
- Perform LAN quality control and troubleshooting
- Install, maintain, and upgrade computer hardware
- Install and upgrade approved software applications
- Maintain internet and email client services
- Ensure antivirus signatures and system patches are updated
- Coordinate change control procedures
- Support user training and development initiatives
- Perform routine server backups
- Compile monthly performance reports
- Assist the Deputy Director: Regional Information Systems Support
Who Should Apply
This position is suitable for experienced IT professionals looking for government IT jobs in Durban 2026. Candidates with a strong technical foundation and client-service mindset are encouraged to apply.
- IT technicians with at least three years of relevant experience
- Professionals experienced in public sector IT support
- Candidates comfortable working under pressure
- Individuals willing to travel to remote sites and offices
- Applicants seeking long-term public service employment
The ideal candidate demonstrates leadership qualities, strong interpersonal skills, and the ability to support diverse business application platforms.
Skills and Requirements
Understanding the requirements for Information Technology Technician is essential before applying.
- National Diploma or Degree in Information Technology
- Minimum of three years appropriate IT experience
- Valid, unexpired driver’s licence
- A+ certification (required)
- Network+ certification (required)
- Knowledge of Windows 7, 8, and 10
- Proficiency in MS Office 2010, 2013, and Office 365
- Experience with Symantec Anti-virus
- Exposure to Microsoft MS environments
- Knowledge of PERSAL, SAP, and LOGIS systems (advantage)
- ITIL knowledge (advantage)
- Strong verbal and written communication skills
Certifications such as Microsoft Certified Solutions Associate or Microsoft Certified Solutions Expert will be an added advantage.
Benefits
The salary and benefits associated with this Level 08 government position provide stability and structured career development.
- Annual salary of R397 116
- Permanent public service employment
- Exposure to enterprise IT infrastructure
- Experience within a regulated government IT governance environment
- Opportunity to develop leadership and supervisory skills
- Structured reporting and performance management systems
This role supports long-term career growth within the Department of Water and Sanitation jobs framework.
Important Notes
- Reference Number: PUCMA 16
- Employment Level: 08
- Overtime and standby duties may be required
- Willingness to travel to remote offices is mandatory
- Only online applications will be accepted
Enquiries
- Contact Person: Mr Zakhele Buthelezi
- Contact Number: 079 694 6787
Note: Do not send applications to the enquiry contact.
Need Help With the Registration or Application Process?
Applications for these Department of Water and Sanitation vacancies are handled directly through the official recruitment portal. Applicants must follow the employer’s instructions carefully and ensure all required documents are submitted correctly.
This website provides job information only and does not process applications.
Closing Thoughts
If you are looking for IT support vacancies in KwaZulu-Natal 2026, this Information Technology Technician post offers structured government employment and technical growth opportunities.
- Competitive public sector salary
- Durban-based government role
- Enterprise IT systems exposure
- Clear requirements and structured application process
Ensure you review the full requirements for Information Technology Technician before submitting your application.
Closing Date
Closing date: 20 February 2026
How to Apply
If you want to know how to apply for Information Technology Technician, applications must be submitted online through the official Department of Water and Sanitation eRecruitment system.
- Prepare your updated CV
- Ensure qualifications and certifications are available
- Verify your driver’s licence validity
- Submit your application online before the deadline
Online Application Link: https://erecruitment.dws.gov.za
- Visit the official recruitment portal
- Search using the reference number PUCMA 16
- Complete the online application form
- Submit before 20 February 2026
How to Apply Safely
Always submit your application through the official Department of Water and Sanitation careers portal. Never pay any fee to apply for a government job. Verify all vacancy details directly on the employer’s official website. Genuine public service vacancies do not require payment at any stage of the recruitment process.
Frequently Asked Questions
- What is the salary? R397 116 per annum (Level 08).
- Where is the job located? Durban, KwaZulu-Natal.
- What is the closing date for Department of Water and Sanitation vacancies? 20 February 2026.
- Is a driver’s licence required? Yes, a valid unexpired driver’s licence is required.
- How to apply for Information Technology Technician? Apply online via the official eRecruitment portal.
