| Job Title | IT Support / IT Operations Engineer (Entry–Mid Level) |
|---|---|
| Date Posted / Closing Date | Posted 04 February 2026 / Closing date not specified |
| Location | Parktown, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Human Accent |
| Employment Type | Permanent |
| Industry | Pharmaceuticals |
IT Support / IT Operations Engineer – Human Accent Careers
This IT Support / IT Operations Engineer role within the pharmaceuticals industry offers a practical entry–mid-level pathway into enterprise IT operations with Human Accent.
- Hands-on support in a high-availability environment
- Exposure to cloud, identity, and endpoint systems
- Ticket-based ITSM workflows with real incident response
- Opportunity to build a long-term career in IT operations
About the Role
Human Accent is seeking an IT Support / IT Operations Engineer to support and maintain core IT infrastructure, cloud services, and end-user environments. The focus is on speed of execution, structured troubleshooting, and ownership of issues from first contact to resolution.
This role operates in a ticket-based ITSM environment. You will work onsite and remotely, responding to incidents, maintaining systems, and supporting business-critical platforms.
- Log, prioritize, and resolve support tickets accurately
- Provide first- and second-line IT support
- Respond to high-impact incidents and outages
- Support endpoints, servers, networks, and cloud systems
- Assist with backups and basic disaster recovery tasks
- Support Microsoft 365, Azure, and identity services
- Apply security controls such as patching, antivirus, and MFA
Who Should Apply
- Entry to mid-level IT professionals with 1–3 years’ experience
- Candidates from IT support, IT operations, or infrastructure support roles
- Applicants comfortable working in ticket-based environments
- Individuals who perform well under pressure and during incidents
- Professionals interested in pharmaceuticals and regulated industries
- Job seekers looking for Human Accent vacancies in Gauteng
The ideal candidate is reliable, technically curious, and able to communicate clearly with users and stakeholders while taking full ownership of technical issues.
Skills and Requirements
- Diploma or Degree in IT, Computer Science, Information Systems, or related field
- Equivalent practical experience considered
- 1–3 years’ experience in IT support or IT operations
- Experience with ticketing systems and ITSM processes
- Strong understanding of IT infrastructure fundamentals
- Windows operating systems (macOS advantageous)
- Microsoft 365 / Office 365 support
- Active Directory / Azure AD user management
- Networking basics: DNS, DHCP, TCP/IP
- Exposure to Microsoft Azure and hybrid environments
- Basic scripting or automation exposure
- Understanding of backup and disaster recovery concepts
Applicants should demonstrate structured troubleshooting, documentation skills, and a strong sense of accountability.
Benefits
- Permanent employment with Human Accent
- Exposure to enterprise IT infrastructure and cloud platforms
- Hands-on experience with Azure and Microsoft 365 environments
- Career growth in IT operations and infrastructure support
- Opportunity to work in a regulated pharmaceuticals industry
- Professional development through real-world incident management
- Stable work environment with structured IT processes
While salary and full benefits are not disclosed, the role offers solid career growth and technical exposure within a professional IT operations environment.
Important Notes
- Contract type: Permanent
- Work environment: Onsite and remote support
- Screening may include qualification and document verification
- Applicants must attach CV, qualifications, ID, and driver’s license
Need Help With the Registration or Application Process?
Applications are handled directly by the employer. This site provides job information only. Always follow the official employer instructions when applying.
Closing Thoughts
This role is ideal for candidates seeking Human Accent jobs in IT operations and support within Gauteng.
- Build real-world IT operations experience
- Work with cloud and identity technologies
- Grow your career in a structured enterprise environment
How to Apply
Interested candidates must prepare the required documents and follow the employer’s official application process.
- Update your CV with relevant IT support experience
- Attach your qualifications
- Include your ID and driver’s license
- Submit via the employer’s official channel as instructed
How to Apply Safely
Always apply through the official Human Accent careers platform. Never pay to apply for a job. Verify all details directly with the employer before sharing personal information.
Closing Date
Closing date was not specified by the employer.
