| Job Title | IT Support Technician |
|---|---|
| Date Posted / Closing Date | Date Not Specified / 2026/02/17 |
| Location | Centurion, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Independent Power Producer Office (IPPO) |
| Employment Type | Contract until 31 March 2028 |
| Industry | Information Technology / ICT Support |
IT Support Technician – IPPO Careers 2026
The IT Support Technician role within the ICT industry at the Independent Power Producer Office (IPPO) is a contract-based position designed to maintain, troubleshoot, and support IT systems across the organisation. This role ensures smooth IT operations and assists in meeting IPPO’s strategic objectives.
- Provide technical assistance and support for computer systems, networks, and software
- Maintain accurate IT records, documentation, and asset management
- Work within a professional ICT team supporting government energy projects
- Contract role with stability until March 2028
- Enhance technical skills and gain experience in a high-value IT environment
About the Role
The IT Support Technician is responsible for providing efficient technical support to IPPO staff. This includes diagnosing and resolving hardware and software issues, maintaining operating systems, and ensuring IT systems operate optimally.
Through this role, the incumbent will engage with technical and non-technical colleagues, provide timely resolutions, and assist in maintaining IT service standards.
- Assist end users with logged IT incidents and requests
- Diagnose and resolve software, hardware, and network issues
- Document and update IT service desk tickets accurately
- Manage and update asset records and support documentation
- Provide clear communication and updates to users until issue resolution
- Escalate unresolved issues to senior support teams as required
- Apply organisational systems and procedures to maintain productivity and quality standards
Who Should Apply
- Professionals with a National Diploma in Information Technology (NQF Level 6) or equivalent
- IT support technicians or administrators with at least 3 years of helpdesk experience
- Familiarity with DHCP, LAN/WAN, endpoint management, and Microsoft 365 platform
- Individuals with experience in Windows operating systems and server environments
- Applicants with excellent communication skills and customer service orientation
- Problem solvers who can work under pressure and manage multiple IT tasks efficiently
The ideal candidate is proactive, detail-oriented, and committed to providing a high standard of technical support in a government-affiliated ICT environment.
Skills and Requirements
- National Diploma in Information Technology (NQF Level 6) or similar qualification
- ITIL Foundation certificate advantageous
- 3+ years Helpdesk/IT Administrator experience
- Technical knowledge of Windows 7/8/10/11, Windows Server 2008–2019, and Active Directory
- Experience with DHCP, LAN/WAN, and endpoint management
- Familiarity with Microsoft 365 platform
- Strong problem-solving, planning, and prioritising skills
- Excellent verbal, telephonic, and written communication abilities
- Customer-focused and responsive with attention to detail
Candidates are expected to combine IT expertise with strong customer service, teamwork, and investigative skills to maintain effective IT operations.
Benefits
- Professional experience in a high-value ICT support environment
- Exposure to government and energy-sector IT projects
- Hands-on experience with enterprise-level IT systems
- Opportunity to develop technical and professional competencies in a supportive environment
- Contract stability until March 2028
The position allows IT professionals to enhance their careers while contributing to strategic energy initiatives in South Africa.
Important Notes
- Contract type: Fixed-term contract until 31 March 2028
- Location: Centurion, Gauteng
- Applications must meet minimum qualifications and experience requirements
- Focus on IT support, documentation, and customer service
- Escalation protocols and SLAs must be followed for all incidents
Need Help With the Registration or Application Process?
Applications are handled directly by the Independent Power Producer Office (IPPO). Job seekers should follow the official recruitment process. This site provides verified job information only.
Closing Thoughts
The IT Support Technician role at IPPO offers a career-focused contract for IT professionals seeking to strengthen their technical skills in a high-profile energy sector environment. This position provides both operational exposure and professional growth opportunities.
- Enhance IT troubleshooting and support expertise
- Gain experience in government and energy ICT projects
- Develop skills in networking, server management, and endpoint support
How to Apply
Interested candidates should ensure all requirements are met and submit applications through IPPO’s official channels.
- Confirm eligibility and qualifications
- Prepare relevant IT support documentation and CV
- Submit application according to IPPO instructions
- Adhere to deadlines and contract requirements
How to Apply Safely
Always submit applications via the official IPPO recruitment process. Never pay fees to apply. Verify all job details directly with IPPO to prevent scams and ensure a secure application.
Closing Date
Closing date: 2026/02/17
