| Job Title | Support Desk Consultant: Technical SLS: SanlamConnect (PG8/9) |
|---|---|
| Date Posted / Closing Date | Date Posted: 17 February 2026 / Closing Date: Date Not Specified |
| Location | Bellville, Western Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Sanlam Group |
| Employment Type | Permanent |
| Industry | Financial Services / IT Support |
IT Support Jobs Bellville 2026 – Sanlam Group Careers
The Support Desk Consultant: Technical SLS role within the Financial Services and IT Support sector is now open under Sanlam Group careers in Bellville. This opportunity forms part of IT support jobs Bellville 2026 and supports advisers and brokers through structured technical assistance and connectivity administration.
- Location: Bellville, Western Cape
- Company: Sanlam Group
- Salary: Not disclosed
- Minimum 1 year technical helpdesk experience required
- Exposure to financial services technology environment
- Clear career growth pathway within Sanlam Group jobs
About the Role
This position focuses on providing telephonic and remote technical support to Sanlam intermediaries, including advisers, brokers, and administrative staff. The role operates within a structured support desk environment that assists with commercial software and advice tools used across the SanlamConnect channel.
The consultant ensures accurate connectivity administration and delivers reliable troubleshooting aligned with service management standards in a regulated financial services environment.
- Provide telephonic and remote technical support
- Support Sanlam Advice Tools and services
- Assist with Microsoft Office and internet-related queries
- Troubleshoot connectivity and email issues
- Support operating systems and network applications
- Resolve hardware issues including PCs, printers, and routers
- Deliver accurate administration with attention to detail
- Engage sales and support teams effectively
Who Should Apply
This opportunity is suited to candidates searching for technical support jobs in Western Cape within the financial services industry. It is ideal for individuals with hands-on helpdesk experience who understand both technology systems and adviser support processes.
- Grade 12 qualified candidates
- Applicants with A+ and/or MCSE certification
- Professionals with ITIL knowledge
- Candidates with at least 1 year helpdesk experience
- Individuals with financial services industry exposure
- Customer-focused professionals with strong communication skills
- Candidates who are adaptable and action orientated
Skills and Requirements
Applicants must meet the stated qualifications and demonstrate strong technical troubleshooting ability within a structured service management environment.
- Grade 12 (Matric)
- A+ and/or MCSE certification
- ITIL knowledge
- Working knowledge of operating systems
- Understanding of networks and internet applications
- Hardware troubleshooting skills
- Knowledge of current technological trends
- Understanding of sales processes in financial services
- Minimum 1 year Technical Helpdesk experience
- Minimum 1 year life assurance or financial services experience
Candidates must demonstrate decision-making ability, flexibility, innovation, and strong collaboration skills.
Benefits
Sanlam Group jobs offer structured career growth opportunities within one of South Africa’s established financial services groups. While specific benefits are not detailed, employees gain exposure to multiple business clusters within the group.
- Career growth within Sanlam Fintech and related clusters
- Exposure to enterprise-level support systems
- Professional development within financial services technology
- Inclusive employment equity-driven workplace
- Opportunity to build long-term professional relationships
Important Notes
- Closing date not specified
- Recruiter may withdraw or extend advertisement
- Shortlisting begins after due date
- Employment equity targets will be considered
- Diversity and inclusion principles apply
- Time to finalise recruitment depends on management availability
Need Help With the Registration or Application Process?
Applications must be submitted through the official Sanlam Group careers platform. This website provides job information only and does not accept applications. Follow the official application process carefully when applying.
Closing Thoughts
This Support Desk Consultant role offers practical exposure within a structured financial services support environment. Candidates seeking technical support jobs in Western Cape with strong career development potential should review the requirements carefully before applying.
- Financial services IT environment exposure
- Enterprise-level support operations
- Structured professional development
- Opportunity to support national adviser network
Closing Date
Closing date was not specified by the employer.
How to Apply
To apply for this position, visit the official Sanlam Group careers page and search for the Support Desk Consultant: Technical SLS: SanlamConnect Bellville (PG8/9) vacancy. Ensure that your qualifications and experience meet the listed requirements before submitting your application online.
- Prepare updated CV
- Ensure certifications are available
- Review job requirements carefully
- Submit application via official careers portal
How to Apply Safely
Submit your application only through the official Sanlam Group jobs portal. Never pay any fee to apply for employment. Verify vacancy details directly on the employer’s website before sharing personal information to protect yourself from recruitment scams.
Frequently Asked Questions
- What is the salary? Salary is not disclosed by the employer.
- Where is the job located? Bellville, Western Cape.
- Is experience required? Yes, minimum 1 year technical helpdesk and financial services experience.
- What qualifications are needed? Grade 12 with A+ and/or MCSE certification.
- Where do I apply? Through the official Sanlam Group careers platform.
