Call Centre Consultant Job with Salary Growth in Customer Service Industry
Looking to enter or grow within the customer service industry? The Call Centre Consultant I role based in Port Elizabeth offers hands-on experience in a fast-paced call centre environment. While the salary is not disclosed, this contract opportunity gives exposure to customer communication, order management, and service delivery. If you’re exploring how to apply and want a role that builds real workplace skills, this guide breaks it down clearly.
- Work in a structured call centre environment with defined KPIs
- Gain real-world experience in customer service and communication
- Build a foundation for long-term career growth in service roles
Salary, Stipend and Career Growth
The monthly salary is not disclosed. However, this position allows you to develop valuable customer service experience while working with systems, reporting tools, and service processes.
- Exposure to call handling and ticket management systems
- Growth into senior customer service or team leader roles
- Improved communication and problem-solving skills
About the Role
You’ll be responsible for managing customer and supplier communication while ensuring order-related issues are resolved efficiently. The role also involves tracking performance and maintaining service standards.
- Handle inbound and outbound calls with clients and suppliers
- Manage tickets and ensure timely resolution of issues
- Address delayed or problematic orders proactively
- Prepare reports on order status and no-movement items
- Maintain clear and professional communication at all times
Who Should Apply
- Individuals with an interest in customer service careers
- Candidates with basic call centre or communication experience
- Applicants who can work under pressure and meet KPIs
- People who enjoy problem-solving and assisting customers
Skills and Requirements
- Minimum Grade 12 qualification
- Call centre knowledge and experience
- Experience with telephone techniques
- Computer literacy
- Data capturing experience (advantageous)
- Customer service training (beneficial)
- Strong communication and interpersonal skills
Benefits, Salary and Training Opportunities
- Salary: Monthly payment not disclosed
- Practical experience in a professional call centre
- Exposure to customer service systems and reporting tools
- Career development within the customer service industry
- Opportunity to improve communication and service delivery skills
- Work environment focused on collaboration and accountability
Important Notes
- Employment type: Contract
- Number of positions: 2
- Industry: Customer Service
- Location: Port Elizabeth, Eastern Cape
- Applicants must meet minimum requirements
- Shortlisted candidates may undergo screening
| Job Title | Call Centre Consultant I |
|---|---|
| Date Posted / Closing Date | Closing Date: 09 May 2026 |
| Location | Port Elizabeth, Eastern Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | KFM |
| Employment Type | Contract |
| Industry | Customer Service |
How to Apply
Follow the correct application process to ensure your submission is considered. Applications should be completed online according to employer requirements.
- Prepare your updated CV and supporting documents
- Ensure all information is accurate and complete
- Submit your application online via the official platform
- Follow all instructions provided by the employer
How to Apply Safely
- This opportunity follows standard hiring practices
- No payment is required to apply
- Use official application channels only
- Ensure compliance with all listed requirements
Closing Thoughts
If you’re aiming to build experience in the customer service field, this role can help you develop practical skills while working in a team-driven environment.
- Strengthen communication and customer handling skills
- Gain exposure to real business operations
- Build a pathway into long-term service careers
Closing Date
09 May 2026
Frequently Asked Questions (FAQ)
Who can apply?
Candidates with Grade 12 and basic call centre or customer service experience.
What documents are needed?
An updated CV and any relevant supporting documents.
Is there a salary?
Yes, but the salary is not disclosed.
How to apply for Call Centre Consultant I?
Submit your application online following the employer’s application process.
What is the closing date for KFM vacancies?
09 May 2026.
