| Job Title: | Senior IT Technician |
|---|---|
| Date: | November 2025 |
| Location: | Pretoria, South Africa |
| Salary: | Market Related |
| Company: | Adams & Adams |
| Employment Type: | Permanent |
| Industry: | Legal / Information Technology |
Join Adams & Adams as a Senior IT Technician in Pretoria
Adams & Adams, one of Africa’s leading law firms, is hiring an experienced Senior IT Technician for its Pretoria office. Known for its excellence, innovation, and client-centric service, Adams & Adams offers a dynamic environment where professionals can grow, learn, and make an impact. If you’re passionate about providing top-tier technical support and ensuring seamless digital operations, this is your chance to become part of a firm that values collaboration, trust, and continuous improvement.
About the Role
As a Senior IT Technician at Adams & Adams, you’ll be a key player in maintaining the firm’s technological backbone. Your role will involve providing advanced (2nd and 3rd line) technical support, ensuring the performance and security of IT systems, and enhancing digital efficiency across the organization. This is a hands-on technical position that requires expertise in Microsoft 365, Azure Active Directory, and other enterprise systems.
You will also contribute to IT project delivery, optimize systems, and uphold strict confidentiality and security standards—key aspects in a professional services and legal environment. Adams & Adams careers offer professionals the opportunity to lead innovation while supporting an exceptional network of clients and colleagues.
Key Responsibilities
- Provide 2nd and 3rd line support for desktops, laptops, and peripherals.
- Deploy, configure, and maintain devices using MDT, Intune, or SCCM tools.
- Manage Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Administer Azure Active Directory: user provisioning, SSO, and group policy management.
- Support document management systems such as NetDocuments.
- Handle MySQL database tasks including queries, backups, and maintenance.
- Assist with cloud server maintenance and backup management on Azure or AWS.
- Manage onboarding/offboarding processes, user accounts, and access permissions.
- Resolve support tickets via ManageEngine and collaborate with resolver groups.
- Ensure compliance with cybersecurity policies and best practices.
- Contribute to continuous improvement projects and digital transformation initiatives.
Who Should Apply
This opportunity is perfect for tech professionals who thrive in problem-solving and innovation. If you enjoy working on complex systems, supporting end-users, and improving IT infrastructure, this Adams & Adams vacancy is for you. The ideal candidate is analytical, detail-oriented, and passionate about delivering high-quality technical solutions that keep operations running smoothly.
Strong interpersonal skills, customer service orientation, and the ability to manage multiple tasks efficiently are essential. Applicants who are adaptable, forward-thinking, and motivated to learn new technologies will find the Adams & Adams IT department an inspiring place to grow.
Skills & Requirements
To qualify for the Senior IT Technician position at Adams & Adams, you must possess:
- Education: Diploma or Degree in Information Technology or related field.
- Certifications: Microsoft 365 Modern Desktop Administrator Associate (essential); Azure Solutions Architect or similar certification (advantageous).
- Experience: 5–7 years in IT support or technical services, ideally in a professional services or law firm environment.
- Technical Skills: Microsoft 365 administration, Azure AD, desktop deployment tools (MDT, Intune, SCCM), NetDocuments, MySQL, and cloud environments (Azure/AWS).
- Other Skills: Excellent troubleshooting, communication, and documentation skills; understanding of cybersecurity principles; ability to multitask in a fast-paced setting.
Personal attributes such as ethics, integrity, and a proactive attitude are crucial. The successful candidate will balance technical expertise with a service-oriented mindset—core values that define Adams & Adams jobs.
Benefits of Working at Adams & Adams
When you join Adams & Adams, you become part of a world-class organization that values people as much as performance. The firm offers competitive, market-related salaries, professional development opportunities, and a supportive environment focused on continuous learning. Employees are encouraged to innovate, collaborate, and share ideas that drive meaningful change.
As part of the IT team, you’ll gain exposure to cutting-edge technologies, robust cybersecurity practices, and enterprise-level IT management. Working at Adams & Adams means joining a firm that is not only committed to client excellence but also to the growth and well-being of its people. Adams & Adams careers are built on values of trust, teamwork, and technological advancement.
How to Apply
If you’re ready to take the next step in your IT career, apply directly through the Adams & Adams careers portal. Ensure your CV reflects your technical expertise, certifications, and relevant achievements. Include examples of complex problems you’ve solved and how you’ve contributed to system improvements in previous roles.
Applications are open now—submit yours as soon as possible to be considered for this highly sought-after position in Pretoria. Be prepared to demonstrate both your technical acumen and your passion for service excellence during the interview process.
Closing Thoughts
This Senior IT Technician role at Adams & Adams is more than just a job—it’s a chance to become part of a legacy of excellence, innovation, and integrity. You’ll be joining a forward-thinking firm that invests in technology and its people equally. For professionals seeking impactful Adams & Adams careers in technology, this is your opportunity to shine in a prestigious legal and business environment.
Take the initiative—apply today and help shape the future of IT excellence at Adams & Adams.
Apply Now
