Epiroc Careers: Product Support Technician Role in Centurion
| Job Title: | Product Support Technician |
|---|---|
| Date: | Posted: 13 November 2025 – Closing Date: 26 November 2025 |
| Location: | Centurion, Gauteng, South Africa |
| Employment Type: | Onsite – Permanent |
| Company: | Epiroc Digital Safety Solutions South Africa |
| Functional Area: | Research & Development / Technical Support |
Join Epiroc Digital Safety Solutions as a Product Support Technician
Introduction
Are you passionate about technology, problem-solving, and ensuring that digital safety systems perform flawlessly in demanding environments? Epiroc Digital Safety Solutions South Africa is offering an exciting opportunity for a dedicated Product Support Technician to join its team in Centurion, Gauteng. This onsite role provides hands-on exposure to innovative connected safety technologies that are transforming the mining and construction sectors globally.
As part of the renowned Epiroc family, you’ll work with cutting-edge tools, collaborate with international teams, and contribute directly to improving workplace safety through digital transformation. If you’re exploring Epiroc careers or seeking challenging Epiroc jobs in South Africa’s tech-driven engineering landscape, this could be the ideal role to accelerate your growth.
About the Role
The Product Support Technician provides second-level technical support for Epiroc’s advanced Digital Safety Solutions, including Collision Avoidance Systems (CAS) and other connected field technologies. You will be responsible for analysing data logs, diagnosing faults, managing warranty processes, and offering configuration and setup assistance to global teams. Your expertise will ensure system reliability, product performance, and customer satisfaction across multiple markets.
In this position, you’ll work closely with both customers and internal engineering teams to resolve technical issues efficiently. This role requires analytical thinking, clear communication, and a customer-first mindset. Epiroc prides itself on a collaborative and innovative culture, making this role ideal for someone who enjoys continuous learning and contributing to meaningful technological solutions that save lives and improve operations.
Who Should Apply
This opportunity is best suited for candidates who are naturally curious, technically skilled, and motivated to deliver excellent service. The ideal applicant enjoys tackling complex technical challenges, interpreting data, and supporting field teams remotely or onsite. If you thrive in fast-paced environments and are comfortable working with digital and electronic systems, this role aligns perfectly with your ambitions.
Applicants who are proactive, adaptable, and eager to grow within an international organisation will thrive at Epiroc. The company values individuals who combine technical competence with teamwork, initiative, and accountability. For professionals looking to build sustainable careers in industrial technology, Epiroc Digital Safety Solutions careers offer unmatched exposure to cutting-edge innovation and a global network of experts.
Skills & Requirements
To be successful in the Product Support Technician role, candidates should meet the following minimum requirements:
- Education: Diploma or degree in Electrical Engineering, Electronics, Information Technology, or a related technical field.
- Experience: 2–4 years of experience in technical support, field service, or electronics troubleshooting.
- Technical Skills: Familiarity with industrial automation, digital safety systems, or mining technology preferred.
- Additional Knowledge: Experience with ticketing systems, remote assistance, and warranty coordination is advantageous.
- Soft Skills: Strong analytical thinking, excellent communication, and a passion for problem-solving.
- Availability: Flexibility to adjust working hours to support teams across global time zones.
Applicants who bring curiosity, attention to detail, and dedication to continuous improvement will stand out. The position also involves collaboration with international support teams, making strong interpersonal skills and cultural awareness highly valuable.
Benefits
Joining Epiroc Digital Safety Solutions South Africa means becoming part of a company that’s redefining productivity and safety in mining and construction. You’ll gain access to world-class technologies and be part of a global network of over 18,000 professionals. Epiroc fosters a culture of learning, innovation, and sustainability — empowering employees to contribute meaningfully to a safer and smarter world.
Working at Epiroc provides opportunities to grow through continuous training, global exposure, and professional development initiatives. You’ll also enjoy being part of an inclusive, forward-thinking company that’s committed to the transformation toward a sustainable future. Epiroc jobs are more than just employment; they’re a chance to make a tangible impact while advancing your technical career in a stable and inspiring environment.
How to Apply
To apply for the Product Support Technician position at Epiroc Digital Safety Solutions South Africa, visit the official Epiroc careers portal and search for the role reference posted on 13 November 2025. Be sure to submit your application before the closing date of 26 November 2025. Include a detailed CV that highlights your technical experience, relevant qualifications, and any exposure to safety or industrial systems.
Applicants should emphasise their ability to troubleshoot complex technical issues, work collaboratively, and adapt to a dynamic work environment. Early submissions are encouraged, as Epiroc’s selection process values proactive and well-prepared candidates.
Closing Thoughts
The Product Support Technician position at Epiroc Digital Safety Solutions South Africa offers a chance to work with cutting-edge digital technologies while supporting a global mission of safety and sustainability. If you have a strong technical background, a passion for innovation, and a desire to make a real difference, this opportunity will allow you to do just that.
With its focus on digital transformation, automation, and client success, Epiroc stands out as an employer that invests in both people and progress. Take the next step toward a career that combines technology, purpose, and growth — apply today and be part of Epiroc’s mission to build a smarter, safer future.
Apply Now 
