| Job Title: | Desktop Support Technician |
|---|---|
| Company: | Motus Corporation |
| Location: | Johannesburg, Gauteng, South Africa |
| Employment Type: | Permanent |
| Division: | Motus Head Office |
| Closing Date: | 19 November 2025 |
| EE Status: | Open only to EE candidates |
Desktop Support Technician – Johannesburg
Overview
Motus Corporation is seeking a skilled IT Desktop Support Technician to join their head office team in Johannesburg. This role focuses on ensuring the smooth operation of desktop systems, hardware, and software for all staff. The successful candidate will provide technical support, troubleshoot issues, install and maintain equipment, and educate users on IT best practices.
Key Responsibilities
- Respond to technical assistance requests in person, via phone, or electronically.
- Diagnose and resolve hardware and software issues for desktops and peripherals.
- Install, configure, and maintain desktop systems, software, and peripheral devices.
- Perform regular updates, patches, and preventative maintenance.
- Manage user accounts and permissions.
- Document all support requests, solutions, and system changes.
- Provide guidance and training to staff on IT best practices.
- Collaborate with other IT team members to resolve complex issues.
- Maintain an inventory of hardware and software assets.
- Assist with IT projects and initiatives as required.
Qualifications & Experience
- Matric certificate.
- IT Diploma or relevant certification (e.g., CompTIA A+).
- Minimum of 1 year of experience in a desktop support or service desk role.
- Strong knowledge of Windows and Mac OS environments.
- Familiarity with remote desktop applications and help desk software.
Skills & Personal Attributes
- Excellent problem-solving and troubleshooting abilities.
- Strong written and verbal communication skills.
- Ability to manage multiple tasks and priorities effectively.
- Customer-focused with a commitment to high-quality support.
- Detail-oriented with strong organizational skills.
- Ability to work independently and collaboratively within a team.
- Proactive, self-motivated, and professional in handling confidential information.
About Motus Corporation
Motus Corporation is a leading automotive company in South Africa, providing innovative mobility solutions and high-quality service. The organization values excellence, customer service, and technological expertise. Working at Motus offers opportunities to grow your IT skills while contributing to the efficiency and reliability of the company’s IT infrastructure.
Application Information
Interested candidates must submit their applications before the 19 November 2025 closing date. This position is only open to EE candidates.
Conclusion
This entry-level role is ideal for IT professionals passionate about desktop support, problem-solving, and user support within a dynamic corporate environment. The Desktop Support Technician at Motus will play a critical role in ensuring IT systems run efficiently and effectively across the organization.
