| Job Title: | Healthcare Service Consultant (Temp) |
|---|---|
| Date: | 14 November 2025 |
| Location: | Westonaria, Gauteng (JHB – Western Suburbs) |
| Salary: | Market-related |
| Company: | Hire Power |
| Employment Type: | Temporary (Contract until 28 February 2026) |
| Industry: | Admin, Office & Support / Sales and Marketing / Healthcare |
Join Hire Power as a Healthcare Service Consultant – Make an Impact in Health Services
Hire Power is currently seeking a professional, motivated, and customer-focused individual to fill the temporary role of Healthcare Service Consultant in Westonaria, Gauteng. This on-site position is ideal for candidates with strong communication skills who thrive in a fast-paced environment. You will be part of an industry-leading health business, engaging directly with clients and intermediaries to provide exceptional service and support. The contract runs immediately and concludes on 28 February 2026, offering an excellent opportunity to gain hands-on experience in healthcare service management.
Role Overview
As a Healthcare Service Consultant, you will act as the first point of contact for clients, intermediaries, and stakeholders. Your responsibilities include handling inbound calls, responding to emails, managing walk-in interactions, and providing accurate information in line with policy guidelines. You will be tasked with resolving complaints, answering queries, and maintaining high levels of service quality. This position requires professionalism, attention to detail, and the ability to thrive under deadlines and service-level agreements.
Key Responsibilities
- Engage with clients and intermediaries through multiple service channels (calls, emails, walk-ins) professionally.
- Resolve client queries within agreed service levels and quality standards.
- Take ownership of complaints, ensuring timely and effective resolution.
- Provide accurate information and documentation to clients as per company policy.
- Maintain exceptional customer service standards while meeting deadlines and service targets.
- Complete background verification and online assessments as part of the recruitment process.
Who Should Apply
This position is perfect for individuals with at least 1–2 years of experience in a call centre, contact centre, or client-facing service environment. A relevant business-related qualification is advantageous, but not mandatory. Candidates must have a National Senior Certificate with results above 50% in English and Mathematics/Maths Literacy. Exposure to the medical scheme industry is preferred but not essential. The ideal candidate is well-groomed, professional, customer-oriented, and proficient in MS 365 (Word, Excel, Outlook).
Language proficiency in English plus either Sotho, Setswana, or Xhosa is required, and a driver’s license is advantageous. This role is suitable for highly motivated individuals who enjoy interacting with clients and resolving issues efficiently.
Skills & Requirements
- National Senior Certificate with English and Mathematics/Maths Literacy above 50%.
- 1–2 years experience in a service or contact centre environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in MS 365 (Word, Excel, Outlook).
- Professional, well-groomed, and client-focused attitude.
- Ability to handle multiple queries under pressure while maintaining service quality.
- Language proficiency: English plus Sotho, Setswana, or Xhosa.
- Driver’s license is advantageous.
Benefits of Working at Hire Power
Hire Power offers temporary roles with professional exposure to leading health businesses, providing valuable career experience. Employees benefit from a structured work environment, training opportunities, and the chance to develop skills in client service, healthcare administration, and communication. This temporary contract provides real-world experience in healthcare service management while supporting client satisfaction and operational efficiency.
How to Apply
To apply, candidates should submit their CV directly to Hire Power before the closing date of 21 November 2025. Short-listed applicants may be required to complete online assessments and undergo background verification checks. If you do not hear back within two weeks, consider your application unsuccessful. Ensure your CV highlights your relevant experience, skills, and qualifications for a strong chance of success.
Final Thoughts
The Healthcare Service Consultant role at Hire Power offers an exciting temporary opportunity to gain hands-on experience in client service within the healthcare sector. If you are professional, well-spoken, and passionate about providing exceptional service, this position is the perfect opportunity to make a meaningful impact on clients’ lives while developing your career in healthcare services. Explore Hire Power vacancies today and join a company committed to professional growth and service excellence.
