University of the Free State Careers – IT Support 2025
| Job Title: | Assistant Officer: Technical Support Agent (Post Level 13) |
|---|---|
| Date: | 24 November 2025 |
| Location: | Bloemfontein Campus, Free State, South Africa |
| Salary: | R 231,699.90 – R 388,426.59 per annum |
| Company: | University of the Free State |
| Employment Type: | Permanent |
| Industry: | Information and Communications Technology Services |
Exciting Career Opportunity at University of the Free State
If you are looking to advance your career in IT support, the University of the Free State offers a unique opportunity as an Assistant Officer: Technical Support Agent. This permanent role at the Bloemfontein Campus combines technical expertise, customer service, and professional development in a dynamic higher education environment. University of the Free State careers provide job seekers with meaningful roles where your skills are valued and your growth is supported.
About the Role
The Assistant Officer: Technical Support Agent (post level 13) at the University of the Free State plays a vital role in ensuring smooth ICT operations. Key responsibilities include providing technical support for hardware and software issues, troubleshooting incidents, performing root-cause analysis, and installing or relocating computer equipment. The role also requires updating IT service management systems, supporting software deployments, and offering onsite support during campus events. By joining University of the Free State vacancies, you’ll contribute to maintaining a high standard of technical service and supporting the academic community.
Who Should Apply
This position is ideal for candidates who are enthusiastic about technology and enjoy providing technical assistance. The University of the Free State seeks applicants who are detail-oriented, dependable, and able to handle a range of technical challenges in a higher education setting. Strong interpersonal skills, the ability to build professional relationships, and a proactive approach to problem-solving are essential. If you have experience in IT support and want to explore higher education career opportunities, this role could be the perfect fit.
Skills & Requirements
Applicants must hold a Higher Certificate on NQF Level 5 in an IT-related field and possess at least one year of relevant experience. Professional certifications such as CompTIA A+ and CompTIA N+ are required, and a valid driver’s license must be provided. Preferred qualifications include a National Diploma or Bachelor’s Degree in IT, knowledge of troubleshooting computer software (Windows, macOS, Microsoft Office), and experience with hardware installations. Additional certifications, including Apple and ITIL, are advantageous. Candidates should also be physically capable of handling equipment and relocating workstations when needed.
Benefits
The University of the Free State offers a competitive remuneration package ranging from R 231,699.90 to R 388,426.59 annually, depending on qualifications and experience. Employees also enjoy benefits such as a pension scheme, medical aid, group life insurance, housing allowance, leave entitlements, and study benefits. Beyond compensation, University of the Free State jobs provide a supportive culture focused on professional growth, lifelong learning, and engagement in innovative ICT projects. Working here means joining a reputable institution committed to diversity, excellence, and equity in higher education employment.
How to Apply
Applications for University of the Free State careers must be submitted online through the official vacancy portal: University of the Free State job portal. Ensure that your application includes a detailed CV, copies of your qualifications (or proof of SAQA accreditation for foreign credentials), a valid ID or passport, and confirmation of employment from your current or most recent employer. Incomplete applications will not be considered, so double-check that all documentation is included before submission. The closing date for this position is 24 November 2025.
Closing Thoughts
Joining the University of the Free State as a Technical Support Agent offers not only a stable career but also a chance to grow in a supportive academic environment. Whether you are an experienced IT professional or looking to advance your technical skills in higher education, this role presents a valuable opportunity. Don’t miss the chance to explore University of the Free State vacancies and enhance your career prospects. Submit your application promptly and take the next step in your professional journey today.
