| Job Title | ICT Support |
|---|---|
| Date Posted / Closing Date | Posted 08 January 2026 / Closing Date 31 January 2026 |
| Location | Johannesburg, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | ADvTECH |
| Employment Type | Permanent |
| Industry | Education Management |
ICT Support Job at ADvTECH – Johannesburg
ADvTECH is recruiting an ICT Support professional to join its Rosebank College campus in Braamfontein. This permanent opportunity is ideal for entry-level ICT candidates looking to build a long-term career in information technology support within the higher education sector.
- Permanent ICT Support role in Johannesburg
- Entry-level opportunity with structured on-the-job exposure
- Market-related salary with stable working hours
- Hands-on experience in an education management environment
- Exposure to service desk, desktop support, and ICT administration
About the Role
The ICT Support role focuses on providing reliable first-line and second-line technical support to staff, lecturers, and students. The position supports day-to-day operations across campus systems, end-user devices, and ICT infrastructure.
This role is service-desk driven and requires a practical approach to troubleshooting, user support, and incident resolution within agreed service level standards.
- Respond to logged ICT incidents and service requests
- Provide desktop support for laptops, PCs, and peripherals
- Investigate, diagnose, and resolve hardware and software issues
- Escalate complex technical issues to Senior ICT Support when required
- Ensure service desk calls are resolved within SLA requirements
- Log, track, and close incidents using approved ticketing systems
- Support campus venues, labs, and training facilities
- Conduct routine testing of ICT equipment and network points
Who Should Apply
- Entry-level ICT professionals seeking permanent employment
- Candidates with an ICT internship of 6 months or more
- Individuals interested in ICT service desk and desktop support roles
- Applicants looking to grow within ADvTECH careers
- Professionals comfortable working in an education environment
This role suits candidates who are detail-oriented, service-focused, and eager to gain exposure to information technology support in a structured institution.
Skills and Requirements
Applicants must meet the minimum ICT qualification requirements and demonstrate practical technical support ability.
- Higher Certificate or Occupational Certificate Level 5 (NQF Level 5)
- A+ or N+ certification
- ICT Internship experience of at least 6 months
- Working knowledge of desktop and laptop support
- Understanding of ICT service desk operations
- Ability to log and manage incidents using ticketing systems
- Basic networking and hardware troubleshooting skills
- Good communication and customer service skills
Advantageous Qualifications
- Advanced Certificate or Diploma (NQF Level 6)
- CCNA1, MCSE, or MCTIP certification
- Exposure to education or campus-based ICT environments
Benefits
- Market-related monthly salary
- Permanent employment with job security
- Standard working hours: Monday to Friday, 08h00–17h00
- Hands-on experience across ICT service desk and desktop support
- Exposure to ICT asset management and audits
- Professional working environment within a leading education group
This role offers long-term career growth within ADvTECH jobs and exposure to structured ICT systems in higher education.
Career Growth Opportunities
- Pathway into senior ICT support roles
- Experience supporting large-scale education systems
- Opportunity to grow within ADvTECH vacancies nationwide
- Skills development in ICT governance and service delivery
How to Apply
Candidates interested in ADvTECH careers should prepare a detailed CV highlighting ICT qualifications, certifications, and practical support experience.
- Review the job requirements carefully
- Ensure all qualifications and certifications are clearly listed
- Submit your application before the closing date
- Only shortlisted candidates will be contacted
Closing Thoughts
This ICT Support position at ADvTECH offers a solid entry point into permanent information technology support within South Africa’s leading private education group.
- Stable permanent employment
- Structured ICT service desk exposure
- Career growth within ADvTECH jobs
- Supportive and professional campus environment
