Learnerships

Clover Call Centre Learnership – Customer Service

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Job Summary and Key Details
Job TitleLearner: CSC
Date Posted / Closing DateClosing date: 30 January 2026
LocationRoodepoort, Gauteng, South Africa
SalaryMonthly payment (not disclosed)
CompanyClover
Employment TypeLearnership
Number of Positions15
DepartmentCustomer Service Centre

Introduction

Clover is offering a Learner: CSC (Customer Service Centre) learnership for motivated young South Africans who want to build a career in customer service and call centre operations. This opportunity is based at Clover’s Call Centre in Constantia Park, Roodepoort, and combines structured classroom learning with practical workplace experience.

  • Gain hands-on experience in a world-class Call Centre environment
  • Work towards an NQF-aligned qualification
  • Develop customer service, communication, and sales support skills
  • Access career growth opportunities within Clover jobs and operations

About the Role

The Learner: CSC role is designed to train and develop individuals in professional customer service and call centre operations. Learners will spend the duration of the programme working at Clover’s Call Centre while attending prescribed classes to support their technical and personal development.

This role supports Clover’s commitment to service excellence by preparing learners to handle customer interactions accurately, professionally, and efficiently in a high-volume environment.

  • Handle inbound and outbound customer interactions
  • Resolve customer queries and complaints through relevant stakeholders
  • Capture and confirm customer orders accurately and on time
  • Inform customers about account statuses and order updates
  • Sell and promote Clover and Principal products
  • Offer new or additional products and explain features and offers
  • Support teamwork and participate in team meetings
  • Assist team members to achieve collective targets
  • Maintain visual management of information

Who Should Apply

This learnership is suitable for young, unemployed individuals who want to start a career in customer service, sales support, and call centre operations within a reputable South African company.

  • Recent Matric graduates from 2021 to 2025
  • Applicants from the West Rand and surrounding areas
  • Individuals who are currently unemployed
  • People interested in customer service and call centre careers
  • Candidates committed to personal development and teamwork
  • Persons with disabilities are encouraged to apply

Skills and Requirements

  • Grade 12 or equivalent NQF Level 4 qualification
  • Matric completed within the last five years (2021–2025)
  • Minimum average of 55% in English and Mathematics or Maths Literacy
  • Advanced computer literacy
  • Currently unemployed
  • Must not have participated in a learnership before
  • Ability to communicate effectively with customers and colleagues
  • Customer-oriented mindset and numerical ability

Candidates must show motivation, accountability, and the ability to collaborate in a fast-paced service environment.

Benefits

  • Practical call centre experience with Clover
  • Opportunity to achieve an NQF qualification
  • Structured learning and workplace exposure
  • Development of professional customer service skills
  • Foundation for long-term career growth in customer service roles

This learnership supports both skills development and future employability within the customer service and contact centre sector.

Important Notes

  • Learnership contract
  • Applicants must be unemployed and have not completed a learnership before
  • Attendance of prescribed classes is compulsory
  • Screening and assessments may form part of the selection process
  • Preference given in line with Clover employment equity objectives

Need Help With the Registration or Application Process?

Applications for Clover vacancies are handled directly by Clover. This site provides job information only, and all applicants must follow the official Clover careers application process.

Closing Thoughts

The Learner: CSC opportunity at Clover is ideal for individuals who want to build a strong foundation in customer service and call centre operations. It combines structured learning with practical exposure in a professional environment.

  • Develop real-world customer service skills
  • Gain experience in a recognised South African company
  • Support your long-term career growth in customer service

How to Apply

Interested candidates must apply through the official Clover careers platform. Ensure all personal information and qualifications are captured accurately before submitting your application.

  • Search for the Learner: CSC position on Clover careers
  • Prepare your CV and supporting documents
  • Complete all required application fields
  • Submit before the closing date

How to Apply Safely

Always apply for Clover jobs through the official Clover careers website. Clover does not charge any fees for applications. Verify all vacancy details directly with the employer to avoid recruitment scams.

Apply Now

Closing Date

Closing date: 30 January 2026

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