| Job Title | Help Desk Operator (4 Months Fixed Term Contract) |
|---|---|
| Date Posted / Closing Date | Date Not Specified / Closing Date: 12 February 2026 |
| Location | Durban, KwaZulu-Natal, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Tsebo Facilities Solutions |
| Employment Type | Fixed Term Contract (4 Months) |
| Industry | Facilities Management / Healthcare Support Services |
Help Desk Operator – Tsebo Facilities Solutions Careers 2026
The Help Desk Operator role within the facilities management and healthcare support industry at Tsebo Facilities Solutions is a fixed term contract opportunity based in Durban, KwaZulu-Natal.
- Work at Inkosi Albert Luthuli Central Hospital
- Support essential hospital and facilities operations
- Gain experience in professional help desk services
- Build customer service and technical coordination skills
- Join a respected integrated workplace management company
About the Role
This role focuses on delivering professional, efficient help desk support by answering calls, logging faults accurately, and coordinating service providers to resolve issues.
The Help Desk Operator ensures service requests are prioritised correctly and handled in line with Tsebo Facilities Solutions standards.
- Answer and log calls on the help desk system
- Categorise and prioritise service requests
- Assign calls to relevant service providers
- Follow up on outstanding jobs and escalate delays
- Handle callers professionally and politely
- Generate basic operational reports
- Provide feedback to the Operations Manager
- Comply with SHEQ standards and procedures
Who Should Apply
- Candidates with help desk or call centre experience
- Individuals seeking short-term contract employment
- Applicants interested in healthcare support environments
- Professionals with strong customer service skills
- People comfortable working under pressure
The ideal candidate is reliable, organised, and able to manage multiple tasks in a fast-paced service environment.
Skills and Requirements
- Grade 12 (Matric)
- One to two years experience in a help desk, call centre, or customer service role
- Strong telephone etiquette and communication skills
- Accurate data capturing and attention to detail
- Ability to prioritise and manage multiple calls
- Computer literacy in MS Word and Excel
- Friendly and professional approach to customers
- Ability to work independently and in a team
All qualifications and experience must meet the employer’s stated requirements.
Benefits
- Fixed term contract with Tsebo Facilities Solutions
- Exposure to hospital and facilities management operations
- Experience in a professional help desk environment
- Opportunity to build customer service career skills
- Work within a structured, safety-focused organisation
Although the salary is not disclosed, the role supports career growth through hands-on operational exposure.
Important Notes
- Contract type: Fixed Term Contract (4 months)
- Location: Durban, KwaZulu-Natal
- Role based at Inkosi Albert Luthuli Central Hospital
- Employment may be subject to verification and assessments
- Compliance with SHEQ standards is required
Need Help With the Registration or Application Process?
Applications are handled directly by Tsebo Facilities Solutions. Applicants must follow the official Tsebo Facilities Solutions careers instructions. This site provides job information only.
Closing Thoughts
This Help Desk Operator opportunity is ideal for candidates seeking short-term professional experience in facilities and healthcare support services. It offers practical exposure and valuable customer service development.
- Work in a hospital-based service environment
- Support essential operational teams
- Build help desk and communication skills
- Gain experience with a respected employer
How to Apply
Follow the official Tsebo Facilities Solutions vacancies process as outlined by the employer. Ensure your qualifications and experience match the stated requirements.
- Prepare a professional CV
- Include supporting documents
- Review the requirements for Help Desk Operator
- Submit your application through the employer’s official system
How to Apply Safely
Always apply through the official Tsebo Facilities Solutions careers platform. Never pay to apply for any job. Always verify details directly with the employer to avoid recruitment scams.
Closing Date
Closing date: 12 February 2026
