Call Centre Operator Logistics Job in Akasia 2026 – Clearleaf HR Consulting Careers
| Job Title | Call Centre Operator (Logistics) |
|---|---|
| Date Posted / Closing Date | Closing Date: 30 March 2026 |
| Location | Akasia, South Africa |
| Salary | Market related salary |
| Company | Clearleaf HR Consulting |
| Employment Type | Full-time |
| Industry | Logistics / Transport / Call Centre Operations |
Introduction
The Call Centre Operator role within the logistics and transport industry offers a dynamic opportunity for candidates looking to work in a 24/7 operational environment. This position at Clearleaf HR Consulting focuses on coordinating fleet operations and ensuring smooth communication between drivers and management.
- Opportunity to apply for Call Centre Operator jobs in Akasia 2026
- Work in a fast-paced logistics and transport environment
- Gain experience in fleet coordination and operations management
- Exposure to real-time decision-making and problem-solving
- Strong potential for career growth in logistics operations
About the Role
This role involves managing communication between drivers, service providers, and internal teams to ensure efficient fleet operations. The Call Centre Operator will handle breakdowns, monitor routes, and ensure compliance with operational processes.
The position requires strong coordination skills and the ability to work under pressure in a shift-based environment.
- Manage breakdown calls and arrange repairs with service providers
- Provide updates to fleet controllers on repair progress
- Maintain breakdown records and reports
- Approve and manage diesel filling requests
- Capture fleet data including fuel usage and kilometres
- Record loading and offloading details for all trucks
- Monitor vehicle routes and identify deviations
- Communicate with drivers regarding delays or route changes
- Ensure drivers follow designated sleep plans
- Handle emergency incidents such as accidents or hijackings
- Manage pool vehicle bookings and inspections
Who Should Apply
- Candidates seeking logistics call centre jobs South Africa 2026
- Individuals with experience in transport or logistics operations
- Applicants comfortable working shifts and irregular hours
- Problem-solvers who can handle high-pressure situations
- Detail-oriented individuals with strong communication skills
This role is ideal for candidates who are reliable, organised, and capable of managing multiple operational tasks in a demanding environment.
Skills and Requirements
- Grade 12 or equivalent qualification (required)
- Diploma in Logistics or Transport Management (advantageous)
- 2–3 years experience in a similar logistics role
- Ability to work shifts including weekends
- Strong communication and coordination skills
- Ability to manage real-time operational data
- Basic computer and system capturing skills
- Problem-solving and decision-making abilities
- Understanding of fleet and transport operations
Understanding the requirements for Call Centre Operator roles is essential, especially in logistics environments where accuracy and responsiveness are critical.
Benefits
- Market-related salary package
- Full-time employment opportunity
- Exposure to logistics operations and fleet management
- Experience in a 24/7 operational environment
- Opportunity to develop problem-solving and coordination skills
- Career growth in transport and logistics sectors
This role offers valuable experience for individuals looking to build a long-term career in logistics, operations, or fleet management.
Important Notes
- Full-time position in a 24/7 call centre environment
- Shift rotation includes day and night shifts
- Schedule: 3 days day / 3 days off / 3 days night / 3 days off
- Extended or irregular working hours required
- Applicants must meet experience requirements
Need Help With the Registration or Application Process?
Applications for Clearleaf HR Consulting jobs are handled directly by the employer. This platform provides job information only and does not process applications.
Applicants should follow the official Clearleaf HR Consulting careers process when submitting applications.
Closing Thoughts
This Call Centre Operator role is a strong opportunity for individuals interested in logistics and operations management. It offers hands-on experience in a critical support function within the transport industry.
- Develop real-time decision-making skills
- Gain experience in fleet coordination
- Build a career in logistics operations
Closing Date
Closing date: 30 March 2026
How to Apply
If you are interested in how to apply for Call Centre Operator jobs, ensure that you meet all requirements and prepare your documents before submitting your application.
- Prepare an updated CV with relevant experience
- Include your qualifications and supporting documents
- Email your CV to: info@clearleaf.co.za
- Alternatively apply via the company website careers section
How to Apply Safely
Always submit your application through the official Clearleaf HR Consulting careers platform or verified email. Never pay any fees to apply for a job. Confirm all details directly with the employer to ensure the opportunity is legitimate and safe.
Frequently Asked Questions
- What is the salary for this job?
The salary is market related as stated by the employer. - What are the working hours?
This is a shift-based role including day and night shifts. - What qualifications are required?
A Grade 12 certificate is required, with logistics qualifications as an advantage. - Where is the job located?
The position is based in Akasia, South Africa. - What is the closing date?
The closing date is 30 March 2026.
