AFMS Group Call Centre Administrator Vacancies 2026
| Job Title | Call Centre Administrator |
|---|---|
| Date Posted / Closing Date | Posted: 10 April 2026 | Closing Date: 17 April 2026 |
| Location | Cape Town Northern Suburbs, Western Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | AFMS Group |
| Employment Type | Permanent |
| Industry | Facilities Management |
Introduction
The Call Centre Administrator role within the facilities management industry provides an excellent opportunity for candidates looking to build a structured administrative career. AFMS Group is hiring skilled individuals to support service delivery through effective system coordination.
- Permanent role within AFMS Group careers
- Exposure to Computer Aided Facilities Management Systems (CAFMS)
- Work in a fast-paced service delivery environment
- Opportunity to grow within AFMS Group jobs
- Ideal for candidates seeking Cape Town Northern Suburbs vacancies
About the Role
This Call Centre Administrator position focuses on coordinating and managing CAFMS records, ensuring smooth communication between call centre teams and technical operations. The role requires strong attention to detail and the ability to track and resolve service requests efficiently.
The successful candidate will play a key role in ensuring accurate data capturing, reporting, and timely service delivery.
- Process faults and incidents on the CAFMS system
- Escalate high-priority calls to operational teams
- Capture and close job records accurately
- Maintain and update CAFMS records
- Monitor and report on faults and incidents
- Follow up on outstanding tasks to ensure closure
- Compile daily and weekly CAFMS reports
- Ensure all documentation is uploaded correctly
- Coordinate with operational teams for service delivery
Who Should Apply
This opportunity is suitable for candidates with administrative experience in facilities management or call centre environments seeking AFMS Group vacancies.
- Candidates with at least 2 years relevant work experience
- Individuals interested in facilities management careers
- Applicants with strong organisational and multitasking skills
- People who can work under pressure and meet deadlines
- Candidates with strong communication and teamwork abilities
- Professionals who are detail-oriented and proactive
The ideal candidate should be self-motivated, service-driven, and capable of working independently while maintaining high standards.
Skills and Requirements
To meet the requirements for Call Centre Administrator roles, applicants must demonstrate the following qualifications and skills.
- Grade 12 qualification
- Minimum 2 years relevant working experience
- Experience in facilities management is preferred
- Computer literacy (MS Office)
- Strong interpersonal and communication skills
- Excellent literacy skills
- Ability to work in a team environment
- Customer-focused approach
- Strong organisational and prioritisation skills
- Ability to use initiative and solve problems
- Analytical and quick thinking ability
- Ability to meet deadlines and targets
- Professional attitude and integrity
- Ability to work independently
- Take ownership of tasks
Candidates must demonstrate reliability, accountability, and a strong service-oriented mindset.
Benefits
This position offers professional exposure and career development within a structured facilities management environment.
- Permanent employment opportunity
- Experience with CAFMS systems
- Career growth within AFMS Group careers
- Exposure to operations and technical coordination
- Opportunity to develop reporting and administrative skills
- Work in a collaborative and professional team environment
The role supports long-term career development in administration and facilities management sectors.
Important Notes
- Employment type: Permanent
- Closing date for AFMS Group vacancies: 17 April 2026 at 16h00
- Applications must be submitted via email
- Only shortlisted candidates will be contacted
- If no response within 14 days, consider application unsuccessful
- Relocation costs will not be covered
- Recruitment follows Employment Equity and labour legislation
- POPIA consent applies to all applications
- Additional duties may be assigned as required
Need Help With the Registration or Application Process?
Applications for AFMS Group jobs are handled directly by the employer. Candidates must follow the official instructions provided in the job listing. This platform only shares verified job information and does not process applications.
Closing Thoughts
This Call Centre Administrator opportunity is ideal for candidates seeking stability and growth in facilities management administration.
- Gain valuable experience in CAFMS systems
- Work in a structured and professional environment
- Develop administrative and reporting skills
- Build a long-term career within AFMS Group
Closing Date
Closing date: 17 April 2026
How to Apply
If you are interested in how to apply for Call Centre Administrator roles at AFMS Group careers, follow the process below carefully.
- Prepare your updated CV with relevant experience
- Ensure all information is accurate and complete
- Email your application to: recruitment@fm-solutions.co.za
- Address your application to Matthew Toontjies
- Submit your application before 17 April 2026 at 16h00
How to Apply Safely
Always apply through the official AFMS Group recruitment email provided. Never pay any fees to apply for a job. Verify all vacancy details directly with the employer to avoid scams and ensure a safe and secure application process.
Frequently Asked Questions
- What is the salary for this role? – Not disclosed.
- Where is the job located? – Cape Town Northern Suburbs.
- What experience is required? – Minimum 2 years relevant experience.
- Is this a permanent job? – Yes, permanent employment.
- What is the closing date? – 17 April 2026 at 16h00.
