| Job Title | L2 Technician | Meridian Services |
|---|---|
| Date Posted / Closing Date | 07 January 2026 / Closing Date Not Specified |
| Location | Johannesburg, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Managed People Solutions |
| Employment Type | Permanent |
| Industry | Information Technology and Services |
L2 Technician Vacancy at Meridian Services
Managed People Solutions is recruiting an experienced L2 Technician to support Meridian Services’ IT operations in Gauteng. This permanent role is suited to a dependable IT professional with strong technical troubleshooting skills and a service-driven mindset.
- Permanent IT support job within a managed services environment
- Hands-on exposure to desktop, server, and network support
- Opportunity to support users across multiple business locations
- Structured IT processes with SLA-driven service delivery
- Career stability within an established IT services organisation
About the Role
The L2 Technician role focuses on providing reliable second-line IT support to internal and external users. The position requires a proactive approach to fault resolution, system monitoring, and technical documentation.
This role supports daily IT operations, after-hours support requirements, and special IT projects while ensuring service quality, compliance, and security standards are maintained.
- Log and manage all IT incidents and requests on the ticketing system
- Ensure tickets are resolved and closed within SLA requirements
- Provide desktop support across all supported platforms
- Deliver remote IT support, including after-hours assistance
- Escalate technical issues when required
- Support printers, scanners, phones, tablets, and video conferencing equipment
- Monitor connectivity between branches, devices, and networks
- Provide ad-hoc server support as required
- Ensure CCTV connectivity across Gauteng and KwaZulu regions
- Configure BYOD devices when requested
- Identify and escalate security risks detected on the network
- Plan and manage system upgrades and improvements
- Maintain IT documentation, asset registers, and stock records
- Support IT projects outside core responsibilities when required
Who Should Apply
- Mid-level IT technicians with strong troubleshooting experience
- Professionals experienced in desktop and network support roles
- Candidates comfortable working in SLA-driven environments
- IT support specialists seeking a permanent Gauteng-based role
- Individuals willing to provide after-hours and remote support
- Technicians who value documentation, process, and accountability
This role is ideal for IT professionals who enjoy hands-on technical work, user support, and maintaining reliable IT infrastructure across multiple sites.
Skills and Requirements
Applicants must meet the minimum technical and certification requirements to be considered.
- Grade 12 qualification
- A+ Certification
- N+ Certification
- Microsoft Certified Solutions Associate certification
- Minimum three years’ experience in a PC support environment
- Strong understanding of desktop operating systems and hardware
- Experience with IT ticketing systems and SLA management
- Ability to manage multiple technical tasks simultaneously
- Strong attention to detail and documentation accuracy
- Ability to work independently and as part of a team
Beneficial Certifications
- Microsoft Certified Solutions Engineer
- Linux Foundation Certified System Administrator
Benefits
- Permanent employment with Managed People Solutions
- Exposure to a managed services IT environment
- Hands-on experience with infrastructure and end-user support
- Opportunity to support diverse IT systems and technologies
- Structured processes and clear performance expectations
- Professional experience supporting multiple business units
This role offers practical career growth for IT technicians looking to strengthen their technical depth and long-term employability.
Career Growth Opportunities
- Progression within managed IT services roles
- Expanded exposure to infrastructure and system administration
- Opportunities to participate in IT projects and upgrades
- Skill development aligned with industry certifications
Salary Expectations in South Africa
- Monthly salary not disclosed by the employer
- Compensation aligned with mid-level IT technician roles
- Salary influenced by experience, certifications, and skills
- Permanent contract offering income stability
How to Apply
Candidates should ensure they meet all minimum requirements before applying. Applications must clearly demonstrate technical experience and relevant certifications.
- Prepare an updated CV detailing IT support experience
- List all relevant certifications clearly
- Highlight experience in desktop and network support
- Ensure availability for after-hours support is stated
- Submit your application through the official Managed People Solutions vacancies process
Closing Thoughts
This L2 Technician position offers a solid opportunity for experienced IT support professionals seeking a permanent role within Gauteng. Managed People Solutions jobs provide exposure to structured IT environments and long-term career development.
- Permanent IT technician role in Johannesburg
- Hands-on technical and infrastructure support experience
- Stable employment within the IT services sector
- Opportunity to grow within Managed People Solutions careers
