Graduate Opportunity – SCS Credit Coach at Intelligent Debt Management 2026
| Job Title | Graduate Opportunity – SCS Credit Coach |
|---|---|
| Date Posted / Closing Date | 03 February 2026 / 11 February 2026 |
| Location | Cape Town, Western Cape, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Intelligent Debt Management |
| Employment Type | Permanent |
| Industry | Financial Services |
Graduate Opportunity – SCS Credit Coach Role within Financial Services
The Graduate Opportunity – SCS Credit Coach role within Intelligent Debt Management offers entry-level candidates a chance to grow in South Africa’s financial services industry. This role is ideal for those passionate about helping individuals manage debt, improve credit scores, and develop financial literacy.
- Gain practical exposure to debt management and financial consulting.
- Work directly with clients to provide personalized coaching on budgeting, credit cards, and loans.
- Develop knowledge of National Credit Act and FAIS Act practices.
- Opportunity to collaborate with top financial institutions such as Sanlam Life, Ooba Home Loans, and DebtBusters.
About the Role
The SCS Credit Coach is responsible for supporting clients in managing personal debt and improving financial stability. You will provide tailored guidance to individuals, ensuring they can make informed financial decisions and achieve their goals.
This role includes both inbound and outbound client engagement, making it suitable for candidates who thrive in dynamic, client-focused environments.
- Identify client needs related to credit improvement and financial health.
- Guide clients on loan applications, credit card options, and debt consolidation.
- Conduct financial reviews, budgeting advice, and insurance product recommendations.
- Use the WebChat platform, telephony, and email to address client queries.
- Transfer clients to appropriate consultants for debt relief, home loans, or credit facilities.
- Proactively call clients to encourage engagement and financial awareness.
Who Should Apply
- Entry-level professionals with an interest in financial services and debt management.
- Candidates with strong communication and analytical skills.
- Individuals willing to learn and adapt quickly to financial products and systems.
- Team-oriented candidates who can manage multiple client interactions efficiently.
- Those committed to ethical, principled client service aligned with IDM’s values.
The ideal candidate is motivated to build a career in credit coaching and debt management, with exposure to reputable financial institutions and practical client engagement.
Skills and Requirements
- Degree qualification required.
- Minimum 6 months in current employment without disciplinary issues.
- Knowledge of the National Credit Act and FAIS Act highly beneficial.
- Familiarity with IDM Group products, particularly debt counselling and insurance offerings.
- Strong verbal and written communication skills.
- High attention to detail and strong analytical capability.
- Ability to manage multiple tasks and prioritize effectively.
- Target-driven mindset with flexibility to work varied hours.
Applicants are expected to demonstrate integrity, professional ethics, and a proactive approach to client engagement.
Benefits
- Permanent employment within a reputable financial services company.
- Exposure to diverse financial products and consulting processes.
- Opportunities for career growth and professional development.
- Experience collaborating with Sanlam Life, Ooba Home Loans, and DebtBusters.
This role provides hands-on learning in financial coaching, offering candidates the opportunity to expand their skills and advance in the financial services sector.
Important Notes
- Employment type: Permanent
- Must meet minimum employment duration requirement
- Background and disciplinary checks apply
- Knowledge of relevant legislation highly advantageous
- Screening via WebChat and telephony platforms included
Need Help With the Registration or Application Process?
Applications for this role are managed directly by Intelligent Debt Management. This site provides verified job information only. Candidates should follow official application instructions provided by the employer to ensure safe and accurate submission.
Closing Thoughts
The Graduate Opportunity – SCS Credit Coach is a strong career entry point for anyone interested in financial services, debt management, and client advisory roles. Candidates will develop practical experience while contributing to clients’ financial wellness.
- Work with reputable financial institutions.
- Learn debt management and credit coaching in a real-world setting.
- Develop professional skills in communication, analysis, and client support.
How to Apply
To apply, candidates should follow the official employer application process. Ensure all documentation is prepared, including proof of qualifications and employment history.
- Prepare CV and academic qualifications.
- Follow the official Intelligent Debt Management careers or vacancies page.
- Complete any assessments or screening as required.
- Submit your application before the closing date.
How to Apply Safely
Always apply via Intelligent Debt Management’s official careers page. Never pay to apply, and confirm all application details directly with the employer. This ensures your personal information and application are protected from scams.
Closing date: 11 February 2026
