 |
| Call centre, Permanent, Gauteng, |
| Job Title: | Message Centre Advisor |
|---|---|
| Closing Date: | 16 May 2025 |
| Reference Number: | MMH250506-13 |
| Position Type: | Permanent |
| Role Family: | Administration |
| Cluster: | Momentum Insure Company Limited |
| Remote Opportunity: | None of the time |
| Location: | Centurion, Gauteng, South Africa |
Are you passionate about helping people and providing excellent customer service? Do you have great communication skills and enjoy working in a fast-paced environment? If yes, then Momentum Insure Company Limited is looking for you!
We are hiring a Message Centre Advisor to join our team in Centurion, Gauteng. This is a full-time, permanent job in our Client Care Department.
Job Overview
As a Message Centre Advisor, your main job is to answer calls and take messages for our different departments. You’ll be helping customers with a smile and making sure their messages get to the right team. You’ll play a key role in providing awesome customer service that we are proud of.
Job Title
Message Centre Advisor
Company
A member of the Momentum Metropolitan group is Momentum Insure Company Limited.
Location
Centurion, Gauteng, South Africa
(Remote work: Not available)
Closing Date
16 May 2025
Reference Number
MMH250506-13
Role Purpose
To answer overflow calls and send messages to the right teams quickly and professionally. This helps us deliver excellent customer support and fast responses.
Requirements
- Matric / Grade 12 certificate
- Experience in a call centre is a big advantage
- Ability to answer calls clearly and politely
- Ability to load messages accurately into the system
- Must be client-focused and a good team player
Duties and Responsibilities
- Handle overflow calls from clients
- Record and forward messages to the correct departments
- Always provide friendly and professional service
Key Skills and Competencies
- Strong verbal and written communication
- Excellent people skills
- Computer literate
- Organized and pays attention to detail
- Capable of managing stress and performing effectively under duress
- Customer service focused
- Takes ownership and responsibility
- Positive attitude and enthusiastic about the job
Why Work With Us?
At Momentum Metropolitan, we help people achieve their financial goals and protect what matters. We care about our clients and our staff. When you join our team, you're joining a group that values growth, teamwork, and excellent service.
Important Notice
Always check job listings on our official careers page to make sure the opportunity is legitimate.
Apply Now!
If you’re ready to take the next step in your career and become part of a trusted financial brand, apply before 16 May 2025.