Fidelity Services Group Call Centre Sales Supervisor Career Growth Job Midrand 2026
Introduction
The Level 2 Call Centre Sales Supervisor role at Fidelity Services Group in Midrand, Gauteng, is a permanent opportunity within the customer service and call centre industry. The salary is not disclosed, but the position offers strong career growth, leadership development, and structured experience in a high-performance sales environment. Applicants will learn how to apply advanced call centre management skills while driving sales performance and customer retention across key business channels.
Salary, Stipend and Career Growth in Call Centre Industry
The salary for this call centre supervisor role is not disclosed and is market-related. However, candidates benefit from long-term career growth into senior call centre management, operations leadership, and sales performance roles within the customer service industry.
Career Development and Sales Leadership Growth
This position offers strong exposure to telesales leadership, team supervision, and performance management, making it ideal for professionals seeking growth in call centre sales supervisor jobs South Africa.
About the Role
The Level 2 Call Centre Sales Supervisor is responsible for driving reconnection appointments, sales growth, and customer retention strategies. The role focuses on managing outbound sales teams, improving conversion rates, and ensuring service excellence across all customer touchpoints.
Who Should Apply
- Experienced call centre or customer service professionals
- Applicants with Grade 12 minimum qualification
- Candidates with supervisory or team leadership experience
- Individuals with strong sales and performance-driven mindset
- Professionals seeking customer service career growth in South Africa
Skills and Requirements
- Minimum qualification: Grade 12
- Experience: Customer service and sales experience required
- Supervisory or team management experience (advantageous)
- Advanced MS Office, Excel, PowerPoint, and Power BI skills
- Strong communication, leadership, and problem-solving skills
Benefits, Salary and Training Opportunities
This role provides exposure to advanced call centre operations within the security and customer service industry. Candidates gain leadership training, sales coaching, and performance management experience.
- Leadership development in call centre operations
- Sales and telesales performance training
- Exposure to CRM and customer management systems
- Career advancement into senior supervisory roles
Important Notes
- Applicants must be able to work under pressure
- Strong reporting and administrative skills are required
- Experience managing outbound sales teams is beneficial
- Only shortlisted candidates will be contacted
| Job Title | Level 2 Call Centre Sales Supervisor |
|---|---|
| Date Posted / Closing Date | 22 May 2026 / 01 June 2026 |
| Location | Midrand, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Fidelity Services Group |
| Employment Type | Permanent |
| Industry | Customer Service / Call Centre / Security Services |
How to Apply
- Prepare an updated CV highlighting call centre and sales experience
- Ensure Grade 12 certificate is available
- Include proof of supervisory or leadership experience (if applicable)
- Submit application through official recruitment channels before closing date
How to Apply Safely
Always apply through verified Fidelity Services Group recruitment channels. Never pay any fee to apply. Ensure your CV is updated and all documents are authentic.
Closing Thoughts
This Fidelity Services Group Call Centre Sales Supervisor role is ideal for professionals seeking leadership growth in the customer service and call centre industry. It offers strong exposure to sales performance management and career advancement opportunities.
Closing Date
01 June 2026
FAQ
Q1: Do I need experience?
Yes, customer service and sales experience is required.
Q2: Is the salary disclosed?
No, the salary is not disclosed but is market-related.
Q3: What qualification is required?
Minimum Grade 12 is required.
Q4: Is supervisory experience needed?
It is advantageous but not strictly required.
Q5: What industry is this role in?
Customer service and call centre industry.
