Collections Agent Job With Commission Benefits in Call Centre Industry
The Collections Agent VAF opportunity at Ergasia Placements offers a permanent call centre industry position with monthly salary, commission benefits, pension fund, medical insurance, and career growth opportunities. Candidates looking to apply online for a collections or financial services role in Pretoria East can submit their application before the closing date.
Salary, Stipend and Career Growth
The successful candidate will receive a monthly basic salary ranging from R8 000 to R10 000 plus commission. Additional employment benefits include pension fund contributions, medical insurance, bonuses, and negotiable salary discussions depending on experience.
This collections and financial services role can help candidates build valuable experience in banking products, vehicle finance, debt collections, and customer service while creating opportunities for long-term career growth within the call centre industry.
About the Role
Ergasia Placements is recruiting a motivated Collections Agent to join an established law firm’s VAF team in Pretoria East. The role focuses on handling outstanding accounts, negotiating payment arrangements, and maintaining professional customer service standards.
- Contact customers regarding overdue accounts
- Negotiate and confirm payment arrangements
- Follow up on unpaid or overdue accounts
- Handle customer queries and disputes professionally
- Update customer records and account notes accurately
- Send reminders, settlement letters, and correspondence
- Meet daily, weekly, and monthly collection targets
- Escalate unresolved matters when necessary
The role requires strong communication skills, professionalism, and the ability to work under pressure in a target-driven environment.
Who Should Apply
This opportunity is suitable for candidates interested in collections, financial services, banking support, and customer service careers. Individuals with previous call centre experience may benefit from applying.
- Candidates with Matric or Grade 12 qualifications
- Applicants with 1–2 years call centre experience
- People with collections or banking product exposure
- Candidates with good communication skills
- Individuals with clear criminal and credit records
- Applicants comfortable working shifts or weekends if required
Skills and Requirements
- Minimum qualification: Matric / Grade 12 certificate
- 1–2 years experience in a call centre or financial services environment preferred
- Fluent in English
- Additional languages advantageous
- Basic computer literacy required
- Experience in collections or vehicle finance advantageous
- Exposure to CACS systems and banking platforms beneficial
- Strong negotiation and customer service skills
- Ability to maintain confidentiality and professionalism
- Good administrative and follow-up skills
Candidates must also have a clear criminal and credit record to qualify for consideration.
Benefits, Salary and Training Opportunities
The Collections Agent position provides employees with financial industry exposure, customer service experience, and performance-based earning opportunities. Candidates can strengthen their negotiation and account management skills while gaining practical collections experience.
- Monthly salary between R8 000 and R10 000
- Commission earning opportunities
- Pension fund benefits
- Medical insurance benefits
- Performance bonuses
- Permanent employment opportunity
- Experience in vehicle finance and collections
- Career development within financial services
- Training and practical industry exposure
The role may also help candidates improve communication, administration, and financial account management abilities.
Important Notes
- The role is based in Pretoria East, Gauteng
- This is a permanent employment opportunity
- Shift work, weekends, or public holidays may be required
- A clear criminal and credit record is compulsory
- Collections and vehicle finance experience will be advantageous
- The closing date for applications is 06 June 2026
| Job Title | Collections Agent: VAF |
|---|---|
| Date Posted / Closing Date | 07 May 2026 – 06 June 2026 |
| Location | Pretoria East, Gauteng, South Africa |
| Salary | R8 000 – R10 000 monthly plus commission |
| Company | Ergasia Placements |
| Employment Type | Permanent |
| Industry | Call Centre Industry |
How to Apply
Candidates interested in this collections and financial services opportunity should prepare their updated CV and apply online before the closing date. Ensure your application includes relevant experience, qualifications, and contact information.
- Prepare an updated CV
- Include your Matric qualification details
- Add relevant call centre or collections experience
- Highlight banking or vehicle finance exposure if available
- Check that your contact information is correct
- Submit your application before 06 June 2026
- Apply online through the official recruitment process
The application process may include interviews, assessments, and verification checks.
Apply NowHow to Apply Safely
Applicants should only apply through trusted recruitment channels and avoid sharing sensitive banking information during the early stages of recruitment.
- Use official application platforms only
- Never pay money for job applications
- Confirm the company and recruiter details
- Keep copies of your submitted documents
- Ensure your CV information is accurate
Closing Thoughts
The Collections Agent VAF role at Ergasia Placements offers a strong opportunity for candidates interested in call centre, collections, and financial services careers. With salary benefits, commission opportunities, and long-term industry exposure, this position may suit motivated and target-driven individuals.
Candidates with communication skills, customer service experience, and collections knowledge should consider applying before the closing date.
Closing Date
The closing date for applications is 06 June 2026.
FAQ
1. What salary does the Collections Agent role offer?
The position offers a monthly salary between R8 000 and R10 000 plus commission and additional benefits.
2. What qualification is required?
Applicants must have a Matric or Grade 12 certificate.
3. Is previous collections experience required?
Experience in collections, vehicle finance, or financial services will be advantageous.
4. Where is the job located?
The position is based in Pretoria East, Gauteng, South Africa.
5. What benefits are included?
The role includes commission, pension fund, medical insurance, and bonus opportunities.
