PPS Client Engagement Consultant Job With Career Growth
The PPS Client Engagement Consultant vacancy in Parktown, Gauteng offers candidates an opportunity to grow within the financial services industry while gaining valuable customer service and call centre experience. The salary is not disclosed, but this permanent role includes career growth opportunities, shift-based experience, and a professional application process for candidates wanting to apply online.
Salary, Stipend and Career Growth
The salary for this client engagement consultant position has not been disclosed by the employer. However, the role offers long-term career growth within the financial services industry and exposure to omni-channel customer support operations.
- Permanent employment opportunity
- Experience in customer engagement and call centre operations
- Exposure to financial services processes
- Opportunity to develop communication and client service skills
- Growth into customer relations and financial operations roles
About the Role
PPS is looking for a Client Engagement Consultant to provide professional support to members and associated parties through an omni-channel contact centre environment. The role focuses on delivering a convenient, effortless, and personalised customer experience.
The successful candidate will work rotating shifts and handle customer interactions across multiple communication channels. Responsibilities include resolving customer queries, escalating issues, maintaining records, and ensuring excellent client service standards.
- Respond to customer queries professionally
- Handle customer requests from start to finish
- Provide product and service information
- Research and resolve customer complaints
- Maintain accurate reports and call logs
- Escalate complex issues when necessary
Who Should Apply
This opportunity is suitable for candidates with customer service or sales experience who enjoy working with people and solving problems. Applicants who can perform under pressure and communicate effectively in a professional environment should consider applying.
- Candidates with customer service experience
- Individuals with sales or call centre exposure
- Applicants interested in the financial services industry
- Professionals who enjoy client interaction
- People with strong attention to detail and communication skills
Skills and Requirements
Candidates must meet the minimum qualification and experience requirements listed by PPS for this client engagement consultant vacancy.
- Bachelor’s degree with relevant business orientation
- 1–3 years customer service experience
- 1–2 years call centre and back-office processing experience preferred
- Sales environment experience
- Knowledge of customer experience techniques
- Ability to work under pressure
- Strong communication and teamwork skills
- Knowledge of FAIS and FICA preferred
- Strong client focus and relationship-building ability
- Good organisational and prioritisation skills
Benefits, Salary and Training Opportunities
Although the monthly salary has not been disclosed, this financial services job provides professional experience and valuable training exposure in customer engagement operations.
- Permanent employment stability
- Professional workplace environment
- Customer service and call centre training exposure
- Career development opportunities
- Experience in financial operations
- Exposure to omni-channel support systems
- Potential long-term career progression
This role is ideal for candidates searching for financial services jobs, customer service careers, and professional development opportunities in Gauteng.
Important Notes
- The role requires weekly rotating shifts
- Experience in financial institutions is advantageous
- FAIS and FICA knowledge is preferred
- Strong attention to detail is essential
- The position is based in Parktown, Gauteng
- This is a permanent position
| Job Title | Client Engagement Consultant |
|---|---|
| Date Posted / Closing Date | Closing Date: 2026/05/25 |
| Location | Parktown, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | PPS InsCo |
| Employment Type | Permanent |
| Industry | Financial Services |
How to Apply
Candidates interested in this customer service job opportunity should apply online before the closing date. Ensure all requirements and supporting documents are prepared before starting the application process.
- Prepare your updated CV
- Ensure your qualifications and experience meet the requirements
- Apply online through the official recruitment portal
- Complete all required application information accurately
- Submit your application before 25 May 2026
How to Apply Safely
- Only apply through official recruitment platforms
- Never pay money for job applications
- Verify all vacancy information before submission
- Keep copies of your application documents
- Avoid sharing sensitive banking information unnecessarily
Closing Thoughts
The PPS Client Engagement Consultant vacancy is a strong opportunity for candidates wanting to build a long-term career in customer service and financial services. The role offers practical experience, professional growth, and exposure to a fast-paced client-focused environment.
Candidates with communication skills, customer service experience, and a passion for helping clients should consider applying before the closing date.
Closing Date
The closing date for applications is 25 May 2026.
FAQ
What is the minimum qualification required?
Candidates need a Bachelor’s degree with a relevant business orientation.
Is call centre experience required?
Yes, call centre and customer service experience are preferred for this role.
Is the salary disclosed?
No, the monthly salary has not been disclosed by PPS.
Where is the job located?
The position is based in Parktown, Gauteng, South Africa.
What industry does this job fall under?
This role falls under the financial services industry.
