Rosebank College Call Centre Team Leader Job With Career Growth
Rosebank College is hiring a CALL CENTRE TEAM LEADER in Johannesburg, Gauteng. This permanent education management opportunity offers career growth, leadership experience, and exposure to a fast-paced sales and customer service environment. Salary is market related and not disclosed. Candidates who want to apply online should review the requirements, experience level, and application process before the closing date.
Salary, Stipend and Career Growth
The salary for this permanent Call Centre Team Leader position has not been disclosed by Rosebank College. The role offers long-term career growth within the education management industry and exposure to leadership, sales strategy, and customer engagement.
Successful candidates will gain valuable experience managing teams, improving operational performance, and supporting student recruitment initiatives. This role may also help professionals grow into senior sales or operations management positions.
About the Role
The CALL CENTRE TEAM LEADER position focuses on supervising call centre agents while supporting student recruitment targets. The successful candidate will lead sales activities, improve customer satisfaction, and ensure the call centre operates efficiently.
- Manage and supervise call centre agents
- Support student enrolment growth strategies
- Monitor customer satisfaction and service levels
- Provide coaching, mentoring, and training to staff
- Track operational and sales performance
- Improve call centre processes and reporting systems
- Support CRM and data-driven decision making
- Ensure compliance with policies and procedures
Who Should Apply
This opportunity is suitable for candidates with sales leadership experience who enjoy working in a target-driven environment. Applicants with strong communication skills and experience managing teams in a call centre or sales environment are encouraged to apply.
- Candidates with supervisory experience
- Professionals with sales management skills
- Applicants interested in education management careers
- People who can work under pressure and meet targets
- Individuals with leadership and coaching abilities
Skills and Requirements
- National Diploma (NQF Level 6) in Marketing, Sales, or similar qualification
- Certificate in Sales or Contact Call Centre Management is advantageous
- Minimum 3–5 years sales experience in a target-driven environment
- 1–2 years supervisory experience required
- Strong communication and leadership skills
- Ability to motivate and manage teams
- Understanding of customer service and call centre operations
- Knowledge of CRM systems and reporting tools
- Problem-solving and stakeholder management skills
Benefits, Salary and Training Opportunities
This education management job offers valuable leadership training and practical experience in sales operations and customer engagement. Employees gain exposure to performance management, team development, and operational planning.
Rosebank College also provides a professional working environment where employees can improve leadership abilities, communication skills, and customer service expertise. Salary is market related and not disclosed.
Important Notes
- This is a permanent position based in Johannesburg, Gauteng
- The employer is Rosebank College, part of the ADvTECH Group
- Preference may be given to EE and South African candidates
- The role includes both supervisory and sales responsibilities
- Applicants should apply before 18 May 2026
| Job Title | CALL CENTRE TEAM LEADER |
|---|---|
| Date Posted / Closing Date | Posted 12 May 2026 – Closing Date 18 May 2026 |
| Location | Johannesburg, Gauteng, South Africa |
| Salary | Monthly payment (not disclosed) |
| Company | Rosebank College |
| Employment Type | Permanent |
| Industry | Education Management |
How to Apply
Candidates who want to apply online for the Rosebank College CALL CENTRE TEAM LEADER vacancy should ensure they meet all requirements before submitting their application process documents.
- Prepare your updated CV and qualifications
- Review the minimum experience and supervisory requirements
- Apply online before the closing date
- Ensure your application details are accurate and complete
- Submit your application for consideration
How to Apply Safely
Always apply through trusted recruitment platforms or official company career portals. Never pay money to secure interviews or job placements.
- Use official application channels only
- Double-check company and job details
- Avoid sharing sensitive banking information
- Keep copies of submitted documents
- Apply before the official closing date
Closing Thoughts
The Rosebank College CALL CENTRE TEAM LEADER vacancy is a strong opportunity for experienced sales and customer service professionals looking to grow within the education management industry. The role combines leadership, team development, and operational management in a dynamic environment.
Candidates with strong communication skills, supervisory experience, and a passion for student engagement should consider applying before the deadline.
Closing Date
The closing date for applications is 18 May 2026.
FAQ
1. What qualification is required for this job?
Applicants need a National Diploma (NQF Level 6) in Marketing, Sales, or a similar qualification.
2. Is previous experience required?
Yes. Candidates need 3–5 years sales experience and 1–2 years supervisory experience.
3. Is the salary disclosed?
No. The salary is market related but not disclosed.
4. Where is the job located?
The position is based in Johannesburg, Gauteng.
5. When is the closing date?
Applications close on 18 May 2026.
